Analyst II - Customer Programs

Requisition Number: 28038

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

The individual in this role will be engaged in the planning, marketing, implementation, program management and regulatory reporting aspects of the electric and natural gas Energy Efficiency and Conservation ("EE&C") Programs. Inherent in these functions will be the responsibility for tracking and managing program data, managing relationships with various internal and external stakeholders to administer the EE&C programs, adhering to regulatory obligations to complete Annual Reports for the PUC, and supporting the larger Customer Programs Team with ad hoc reporting and analysis responsibilities related to the management of the low-income customer assistance programs such as LIURP, CAP, LIHEAP, etc.

Duties and Responsibilities Knowledge, Skills And Abilities

- Prior marketing experience with content development and campaign (email, direct mail, digital) deployment.

- Prior program management experience supporting customer facing programs.

- Experience with utility sponsored Energy Efficiency & Conservation Programs and Act 129 framework.

- Demonstrated track record of relationship management skills and the ability to work with external vendors.

- Experience with data reporting platforms such as SAP or industry software applications such as eTRACK.

- Strong analytical skills as well as written and oral communication skills

Education and Experience

- Bachelor’s degree in business, finance, energy, or marketing preferred

- At least 2 years’ experience working in energy efficiency programs and/or financial analysis, program management, or marketing preferred.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.