Workshop Coordinator, Canada (Temporary)

Workshop Coordinator, Canada (Temporary)

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

We are now looking for a Workshop Coordinator to join our team in Vancouver/Surrey (Canada).

What You Will Be Doing

You will coordinate workshop service orders from creation to closure, manage WIP and margins, and ensure timely delivery of services. This includes handling SAP processes, logistics, and maintaining clear communication with stakeholders.

Your work will directly contribute to improving workflow efficiency and customer experience.

Responsibilities:

- Own workshop service orders from start to finish.

- Manage WIP, margins, and workshop volumes.

- Create/release orders in SAP and submit requisitions.

- Expedite quotations and POs; coordinate with suppliers.

- Update order book and maintain accurate data.

- Communicate daily with customers and stakeholders.

- Support workshop team lead to meet workflow demands

To Be Successful in This Role, We Expect You to Have

- 3–5 years of experience in workshop coordination or similar role.

- Strong knowledge of SAP and related systems.

- Excellent organizational and communication skills.

- Attention to detail and ability to prioritize.

- Ability to work both independently and collaboratively.

- Energetic, resourceful, and creative about finding solutions, with a “growth” mindset.

- Ability to work in a multinational workshop environment.

- Experience in WIP management and margin analysis.

- Familiarity with logistics and shipping processes

Other Requirements:

- The candidate must live within a 30‑minute drive of the Surrey office, as unplanned attendance may be required from time to time.

- The candidate must be flexible with their work schedule (including occasional weekends).

As an ideal candidate, we expect you to have:

- High integrity.

- Passion for customer service and technical excellence.

- Strong focus on quality and safety.

- Critical thinking

- Excellent communication skills (verbal and written) in languages needed to support the team.

- Strong organizational skills and a team player mindset.

- Ability to work effectively with individuals from diverse cultural backgrounds.

Physical & Mental/Reasoning Demands:

These are the physical and mental requirements of the position as it is typically performed:

- Vision: Close; Distance; Depth.

- Color Perception (Red, Green, Amber).

- Hearing/Listening.

- Clear Speech.

- Touching: Dexterity; Hand; Finger.

- Ability to Mount and Dismount Forklift/Truck.

- Pushing/Pulling/Stoop/Kneel/Crouch or Crawl.

- Lifting: 45 Pounds; 5 Times per shift.

- Carrying: 25 Pounds; 5 Times per shift.

- Driving (local/over the road).

- Bend/Squat/Sit and Stand for a prolonged period of time.

- Climbing / Balance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

- Works Alone / Works with Others.

- Verbal Contact with Others; Face-to-Face Contact.

- Inside / Outside.

- Extreme Heat / Extreme Cold.

- Noise.

- Mechanical Equipment.

- Electrical Equipment.

- Pressurized Equipment.

- Moving Objects.

- High Places.

- Fumes/Odors.

- Hazardous Materials.

- Dirt/Dust.

Successful applicants must be authorized to work in Canada without sponsorship.

As part of the recruitment process, certain roles will be subject to pre-employment conditions, which can include — but are not limited to — reference checks, background screening (criminal record, education, and employment verification), fit-to-work medical assessments, and confirmation of eligibility to work in Canada.

The starting salary for this position would be determined with consideration of the successful candidate’s relevant education, individual skill set, level of experience applicable to the role they are being offered and consideration of internal equity.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.