Service Verification Manager

Job Description

Key Responsibilities:

- Verify service delivery in real-time and through post-service reports.

- Utilize tools such as Vison, 3rd Eye, and Drive Cam for service verification.

- Coordinate with Dispatch and Supervisors to issue recovery assignments.

- Inform the Field Operations Manager (FOM) of any service deficiencies.

- Confirm deficiencies are corrected and document.

- Ensure all daily scheduled services are completed for the County Operation.

- Manage and oversee service verification platforms.

- Communicate effectively with contract administrators.

- Utilize GFL’s routing software to establish and monitor routes, maximizing routing efficiencies.

- Routing and Logistics Responsibilities:

o Develop and implement efficient routing plans to optimize service delivery.

o Monitor and adjust routes to ensure timely completion of services.

o Coordinate logistics to support service operations and recovery assignments.

o Analyze routing data to identify areas for improvement and implement solutions.

o Collaborate with local operational teams to ensure seamless logistics and routing processes.

Qualifications:

- Strong technical aptitude and operational background.

- Ability to manage large amounts of data.

- Effective communication skills with contract administrators.

- Experience with service verification systems and tools (Vison, 3rd Eye, Drive Cam).

- Proficiency in using GFL’s or similar routing software.

- Ability to work collaboratively with local operational teams and supervisors.

- Routing and Logistics Qualifications:

o Experience in developing and managing routing plans.

o Strong understanding of logistics and routing.

o Ability to analyze routing data and implement improvements.

o Proficiency in logistics software and tools.

o Strong problem-solving and analytical skills.

Preferred Skills:

- Waste Industry Experience

- Experience in a similar role within the service industry.

- Database Management

- Strong problem-solving and analytical skills.

- Ability to work under pressure and meet tight deadlines.

- Leadership and team management experience.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com