Job Description
About the Role
STH Windows & Doors is seeking a proactive and detail-oriented Sales Support Specialist to assist our Sales Representatives with quoting, order management, and customer coordination. The ideal candidate is highly organized, comfortable with construction terminology, and eager to support a growing sales operation from behind the scenes. This is an in-person position that plays a vital role in helping us deliver accurate, timely service to homeowners and contractors alike.
Key Responsibilities
•Review and prepare estimates, takeoffs, submittals, product specifications, and tracking
•Assist with managing vendor communications and purchase orders
•Ensure accuracy of estimate details including product swings, sizes, and configurations
•Update CRM and sales pipeline systems with current project information
•Coordinate internally with operations and field teams for job status updates
•Assist in the use of systems such as Contractor Foreman, PrefSuite, or vendor ordering portals
•Identify and escalate issues with product availability, errors, or job constraints
•Participate in daily meetings and contribute to process improvement efforts
Preferred Skills & Experience
•Knowledge of window and door products, particularly swing configurations and manufacturer specs
•Experience with estimating software or construction management tools (e.g., Contractor Foreman, Buildertrend, Procore)
•Familiarity with PrefSuite or other vendor ordering systems is a strong plus
•Strong computer skills (Excel, document management, database updates)
•Comfortable learning new tools and technologies quickly
•Highly organized with strong attention to detail
•Excellent communication and follow-up skills
What We’re Looking For
•Previous experience in a sales support, estimating, or construction admin role
•Interest in the construction or window/door industry
•A team player who is proactive, reliable, and solutions-oriented
•Willingness to grow with the company as responsibilities evolve
•Opportunity for advancement into estimating or sales role
Company Description
To provide our customers with the best products and service at the best possible prices. Ethical, responsible, and trustworthy business dealings is the foundation of our business.
Our vision is to be the source you can trust and the company that you want to refer your friends and colleagues to. Our business is built on our reputation.
To provide our customers with the best products and service at the best possible prices. Ethical, responsible, and trustworthy business dealings is the foundation of our business. Our vision is to be the source you can trust and the company that you want to refer your friends and colleagues to. Our business is built on our reputation.