Relay Fire and Safety

Service Sales Specialist

LocationHalethorpe, MD
Job TypeFull-time
Salary$75,000-$115,000

About This Job


About Us

At RELAY, we protect people and property through reliable, innovative fire and life safety solutions. With a focus on quality, customer service, and integrity, we’re committed to building long-term partnerships with our clients. We’re growing—and looking for passionate professionals who want to grow with us.


Position Summary

As a Service Sales Consultant, you will be responsible for identifying, developing, and closing new service opportunities across our fire and life safety offerings. You will build strong relationships with customers, understand their needs, and propose tailored service solutions—ranging from inspections and maintenance contracts to upgrades and emergency support.


Key Responsibilities

Prospect and generate leads through cold calling, networking, referrals, and follow-ups
Conduct site walks and customer meetings to assess needs and create service proposals
Develop and present customized service agreements for inspection, testing, maintenance, and monitoring
Collaborate with internal operations, technicians, and design teams to ensure solutions are feasible and deliverable
Meet or exceed assigned sales targets and KPIs
Maintain accurate records in CRM (e.g., Salesforce)
Stay up to date on NFPA codes, fire safety systems, and industry trends


Qualifications

3+ years of sales experience, preferably in fire and life safety, building services, or a technical service industry
Strong understanding of service sales cycles and customer account management
Excellent communication, presentation, and relationship-building skills
Self-motivated with strong organizational and time management abilities
Familiarity with NFPA standards and fire protection systems is a strong plus
Proficiency in CRM systems and Microsoft Office Suite
Valid driver’s license and willingness to travel locally for client visits


What We Offer

Competitive base salary + uncapped commission
Car allowance
Full benefits package (health, dental, vision, 401(k) with match)
Paid time off and holidays
Training, development, and career growth opportunities
A mission-driven company culture with a strong focus on teamwork and customer service


Job Type: Full-time


Pay: $75,000.00 - $115,000.00 per year


Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance


Compensation Package:


Commission pay


Schedule:


Monday to Friday


Experience:

B2B sales: 3 years (Preferred)
Fire alarm sales: 2 years (Preferred)


Work Location: On the road

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