Sales Coordinator

The Opportunity - Sales Coordinator

Garfield Refining is a 132+-year-old family-owned refinery located in Philadelphia, PA and a leader in the precious metals industry. Garfield delivers award-winning customer service to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We believe that recycling is important and pride ourselves doing our part to keep metal out of landfills while providing an essential service to our clients.

We're seeking an entry-level Sales Coordinator to support our sales organization through administrative tasks, lead qualification, and inside sales support. This role is ideal for someone who is detail-oriented, highly motivated, and eager to grow a career in sales. You'll be a key player in maintaining a healthy sales pipeline and ensuring our clients receive an exceptional experience.

What You'll Do:

- Qualify inbound and outbound leads and maintain organized, accurate records in the sales pipeline

- Perform high-volume data entry, list management, and account organization

- Track inbound and outbound shipments

- Provide administrative support to the sales and account management teams

- Build relationships with clints to support retention and overall satisfaction

- Uphold a high level of customer service in every interaction

Update and maintain CRM records to ensure data accuracy

What Makes You A Great Fit:

- At least 1 year of experience in Account Management, Inside Sales, or an Administrative role

- Task-oriented and works best in a routine

- Elite phone and in-person communication skills

- Strong customer service and interpersonal skills with a demonstrated ability to work with different types of clients

- Desire to work in a team setting

- Problem-solving skills to help resolve customer issues or needs

- Associates or Bachelor degree preferred; however, we provide comprehensive training and all candidates will be considered

Why Join Our Team?

- Benefits and Perks may include:

- Competitive salary

- Subsidized medical, dental and vision plans for employees and their family members.

- 401(k) with employer contributions

- Paid Time Off

We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.