Regional IT Lead

Source Energy Services’ success is attributed to the passion and commitment of our employees across all levels of the company. We are a company of dedicated, hard-working professionals who proudly work within the energy industry. Be part of a growing, dynamic, and evolving company.

Job Title: Regional IT Lead

Reports To: Senior Manager, IT

Location: Grande Prairie, AB (regional travel required)

Position Summary:

Source Energy Services is seeking a Regional IT Lead to support and manage information technology services across multiple operational sites. This is a hands-on, field-based role responsible for delivering reliable IT support, maintaining local infrastructure, and acting as an IT liaison for assigned locations.

The successful candidate will balance technical expertise with strong customer and stakeholder engagement, ensuring technology services align with operational needs while adhering to corporate standards, security requirements, and best practices.

Why Work With Us:

- Competitive industry wage

- Be part of a growing company

- Strong HSE culture

- Opportunities for advancement – great place to start your career

- Source invests in our employees and their success

What You’ll Be Doing:

Regional & Site Oversight

- Serve as an IT point of contact for designated regional sites

- Support site leadership by ensuring technology services are available, reliable, and fit for purpose

- Maintain awareness of site-level IT risks, issues, and improvement opportunities

- Ensure compliance with established IT policies, standards, and processes

Customer & Stakeholder Support

- Provide professional, customer-focused IT support to end users

- Communicate technical information clearly to non-technical stakeholders

- Coordinate IT activities with internal teams, site personnel, and third-party vendors

- Manage expectations and follow through on commitments related to IT services

Technical & Field Operations

- Deliver on-site and remote desktop and end-user support

- Perform user onboarding and offboarding, device provisioning, and asset management

- Administer user accounts and devices within Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), and Microsoft Intune

- Troubleshoot and resolve issues related to networking, connectivity, VPN, and local infrastructure

- Support and maintain site IT systems including network, wireless, and security-related technologies

- Participate in IT projects, site deployments, upgrades, and technology lifecycle activities

Travel & Availability

- Travel to regional sites, primarily within 3hr driving distance of Grande Prairie

- Provide on-site support where issues cannot be resolved remotely

- Participate in occasional after-hours or on-call support, as required by operational needs

Who We’re Looking For:

- Minimum 5 years of experience in IT support, infrastructure, or field-based IT roles

- Demonstrated ability to work independently and ability to collaborate with a broader IT team

- Strong customer service and communication skills

- Experience supporting:

- - Windows-based operating systems

- Microsoft 365 and Exchange

- Active Directory and Microsoft Entra ID (Azure AD)

- Device management solutions such as Microsoft Intune

- Working knowledge of networking concepts, including switches, firewalls, and wireless infrastructure

- Effective troubleshooting and problem-resolution skills

- Valid driver’s license with clean driving abstract

- Ability and willingness to travel as required

What Will Help You Succeed:

- Experience supporting security or camera systems;

- Hands-on exposure to network cabling and wireless deployments;

- Experience in industrial, operational, or multi-site environments;

- Exposure to HMI/PLC or production-related systems;

- Excellent interpersonal skills including strong communication both orally and written with the ability to build relationships;

- A team player who can work both independently as well as in a team setting;

- Driven and ambitious with a proven interest in career development, learning and growth;

- Be a proactive self-starter who actively provides solutions when faced with opportunities;

- Proficient with Microsoft office suite;

- Strong aptitude for detail;

- Above average organizational abilities to manage multiple and overlapping projects.

Dollars & Cents:

- Annual salary range: Based on qualifications and experience

- Company vehicle provided for business-related travel

- Health & Dental Insurance

- Annual bonus program

- Paid vacation time

- RRSP matching program

- EAP (Employee Assistance Program), and a company-wide Health & Wellness Program

- Referral bonus program

- Flexible, hybrid work arrangements available

About Source Energy Services:

Source Energy Services is a company that focuses on the integrated production and distribution of frac sand, as well as the distribution of other bulk completion materials not produced by Source. Source provides its customers with an end-to-end solution for frac sand supported by its Wisconsin and Peace River mines and processing facilities, its Western Canadian terminal network and its “last mile” logistics capabilities, including its trucking operations, and Sahara, a proprietary well site mobile sand storage and handling system.

Source’s full-service approach allows customers to rely on its logistics platform to increase reliability of supply and to ensure the timely delivery of frac sand and other bulk completion materials at the well site.

Date Updated: May 2026

This description is not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed. It is understood that this is not a contract. Management retains the discretion to add to or change the duties of the position without notice at any time.