WEC Energy Group

Office Assistant III

Milwaukee, WI

$56,160-$74,880

About This Job

We Energies, a subsidiary of WEC Energy Group, is seeking a Office Assistant III in our Milwaukee, Wisconsin location.

Job Summary

Provide intermediate administrative support to office operations including typing/word processing, answering the telephone, opening and sorting mail, and greeting internal/external visitors to all divisions of the company. Responsibilities include using advanced office computer software applications.

Job Responsibilities

REPOST - PREVIOUS APPLICANTS NEED NOT REAPPLY.

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Maintain petty cash and authorize payments from petty cash.

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Contacts new property owners where equipment exists, informs them of the program in an attempt to get a signed lease.

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Tracks new lease, re-lease, replacement and termination information for the area, establishes billing records and reports numbers.

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Determines which customers should be charged personal property taxes.

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Utilizes multiple systems and analyzes information in order to research, file, retrieve, review, maintain, design and update maps and records of distribution facilities.

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Reads and interprets distribution maps and records. Reviews, maintains and compiles information to service, repair, install and renew facilities.

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Research, compile, prepare information for paving and renewal schedules.

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Evaluates the results of leak surveys. Issues work orders to field operations.

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Designs new main extensions.

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Prepares work for microfilming or archiving.

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Process customer sales agreements, preventative maintenance and warranty contracts, payments and other pertinent documents pertaining to a completed sale.

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Responsible for compiling and forwarding warranty contracts and supporting documents to suppliers.

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Responds to customer requests by issuing orders on gas/non-gas accounts for service and piping requests using the customer information system.

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Provides scheduling and routing for field employees.

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Reconciles “How to Apply” payments which involve a variety of accounts; transfers of credit balances to other accounts; etc.

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Credits customer accounts for inappropriate late charges.

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Assists in post office investigation of lost remittances.

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Contacts pay stations concerning overages and shortages.

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Review and resolve 3001 errors/issues.

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Contact property owners to schedule service calls.

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Interpret meter rates and rules.

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Research and apply sales tax to company purchases using tax statutes.

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Investigate contractor/customer inquiries to solve problems, check status, or make authorizations such as conservation programs and invoice errors.

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Maintain and validate critical customer billing information for electric/gas/steam.

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Create and maintain computer programs to produce/reconcile critical data reports.

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Provide input in design, testing, and evaluation of new computer systems/processes.

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Balance and reconcile month-end revenue reports.

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Maintain emergency action plans.

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Performs billing services including reconciliation and maintenance of billing controls, adjustment reports, test billing, etc.

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Prepares various revenue accounting entries, issues refunds, corrects misapplied payments and balances entries to the general ledger.

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Maintains sub-ledger accounts/systems such as: cash transactions, retiree insurance billing, etc.

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Performs functions required to update and maintain the payroll system including: preparing, entering and controlling payroll transactions; etc.

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Prepares financial transactions including journal entries for general ledger accounts, employee earnings and deductions.

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Schedule trouble call-outs.

Testing Requirements

Analyst - Level 1(ANL1):An aptitude test including numerical reasoning and classification of documents according to pre-established rules.

End Date: 05/23/2025

Minimum Posting Range: $27.17

Maximum Posting Range: $36.22

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers

WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.

EEO/AA policies and statements

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