Network Administrator

Position Overview

We are seeking a skilled Network Administrator to join our Network Services team. This role is responsible for the day-to-day operation, maintenance, and improvement of Solarus' network infrastructure spanning IP, voice, wireless, and security domains. The ideal candidate will act as an operational leader for network changes, troubleshoot complex issues, implement designs within approved architectures, and mentor junior team members. This position offers significant growth potential within our defined career progression framework.

Core Responsibilities

Networking

- Act as operational lead for network changes in production environments across sites, services, and customer groups

- Configure and support customer routers and network deployments using approved designs, templates, and documented procedures

- Review and create network documentation for complex data circuits, including path mapping, facility assignments, and handoff details

- Plan and execute major migrations end-to-end under approved architecture

- Manage day-to-day Network Services including DNS, DHCP, subscriber edge routing, and IPV4/IPv6 operations

Voice & SBCs

- Maintain day-to-day health of enterprise and carrier voice and VoIP systems

- Perform advanced troubleshooting of voice systems including call routing, trunk connectivity, and registration issues.

- Monitor carrier interconnects and voice system health, respond to alarms, and perform routine maintenance

- Lead or support carrier voice trunk migrations and voice platform policy changes

Wireless

- Design, deploy, and maintain production Wi-Fi solutions for business environments

- Plan and design wireless network layouts considering coverage, capacity, and interference factors

- Perform post-deployment validation including coverage, signal quality, and roaming verification

Firewalls & Security

- Deploy and maintain enterprise firewalls according to approved security architectures

- Implement security rules, NAT rules, and VPN configurations (site-to-site and remote access)

- Lead troubleshooting of firewall-related issues and participate in incident response

- Conduct firewall audits and policy cleanup projects

Leadership & Collaboration

- Serve as escalation point for Network Specialist staff

- Mentor and train junior team members on troubleshooting approaches and best practices

- Create and maintain high-quality documentation including MOPs, diagrams, and as-built configurations

- Collaborate with Central Office Technician staff, field technicians, and cross-functional teams

- Identify recurring issues and propose improvements to standards and processes

Required Qualifications

Education & Experience

- Associate's degree in Networking, Information Technology, Computer Science, or related field with 5+ years of relevant networking/telecom experience

- OR 8 to 10 years of relevant networking/telecom experience (central office, IT infrastructure, ISP engineering)

Technical Knowledge

- Strong IP addressing and subnetting skills

- VLAN design and trunking across multiple switches

- Static routing across multiple sites with working knowledge of dynamic routing protocols (OSPF/BGP)

- Solid understanding of firewalls, NAT, and VPN concepts and configuration

- Strong familiarity with common protocols (DNS, DHCP, HTTP/S, SIP, SSH)

Certifications (Minimum)

- Networking: Cisco CCNA, Juniper JNCIA-Junos (with equivalent depth), or equivalent industry-recognized routing/switching certification

Preferred Qualifications

Bachelor's degree in Networking, IT, Computer Science, or closely related field

- 7–12 years of relevant networking/telecom experience

- Advanced Certifications: Cisco CCNP (Enterprise or Service Provider), Juniper JNCIP.

- Demonstrated experience with EVPN/MPLS/BGP/OSPF topologies and multi-site L2/L3 connectivity

- Experience leading major migrations, carrier interconnects, and high-impact network changes

- Advanced firewall/security training or certification (WatchGuard WCSP, Palo Alto PCNSE, CompTIA Security+)

- Experience with automation tools (Python, Ansible) and monitoring platforms (SNMP, syslog)

- Wireshark Certified Analyst or equivalent packet analysis expertise

- Experience designing Wi-Fi solutions for complex environments (multi-building, high-density, challenging RF)

Professional & Behavioral Expectations

- Ownership & Accountability: Owns outcomes, not just tasks; follows issues through to resolution

- Design-Aware Thinking: Understands approved architecture and recognizes when changes align or conflict with standards

- Documentation Quality: Produces high-quality MOPs, diagrams, tickets, and post-change reports

- Leadership & Mentoring: Actively mentors junior staff and serves as a reliable technical resource

- Calm Under Pressure: Communicates clearly and constructively during outages, maintenance windows, and escalations

What We Offer

- Competitive salary based on experience and qualifications

- Clear career progression framework with defined advancement criteria

- Professional development support including training and certification opportunities

- Work-life balance with flexible scheduling options

- Collaborative team environment.

- Opportunity to work across diverse technology domains (IP, voice, wireless, security)