TerraFirma Foundation Systems

Microsoft 365 Admin

LocationLakewood, WA
Job TypeFull-time
Salary$60,000-$80,000

About This Job


POSITION SUMMARY:

In this role, you will focus on managing and supporting our Microsoft ecosystem (M365, Azure, Intune, AVD, SharePoint, OneDrive) and assisting with general IT operations. You’ll handle tier 2+ support tickets, assist in site reliability engineering (SRE) tasks, and help drive automation as we expand into Microsoft Power Apps and Power Automate.


KEY RESPONSIBILITIES:

Administer and maintain key Microsoft services, including:
Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams)
Azure Active Directory (user/group management, conditional access, security configurations)
Microsoft Intune (device enrollment, compliance policies, endpoint management)
Business Central (management, configurations, updates)
Provide tier 2+ IT support, resolving complex hardware/software issues and handling help desk escalations with detailed root cause analysis
Contribute to Site Reliability Engineering (SRE) efforts by enhancing system monitoring, stability, and uptime
Collaborate on automation and workflow improvements using Power Apps and Power Automate
Maintain up-to-date technical documentation and help design and refine IT processes and procedures
Participate in technology rollouts and implementations


POSITION REQUIREMENTS:

· Minimum 1 year of hands-on experience administering Microsoft 365 and Azure Active Directory (Azure AD/Entra ID) environments

· Proficient in core Microsoft cloud services, with a solid grasp of:

o User and group lifecycle management within Azure AD

o Microsoft Intune for basic device configuration and compliance enforcement

o SharePoint Online and OneDrive for Business administration fundamentals

o Core concepts of identity and access management in Azure AD/Entra

· Strong foundation in IT support and troubleshooting, including tier 1–2 help desk tasks, incident resolution, and end-user assistance

· Highly desirable hands-on experience with Power Apps/Power Automate, Microsoft Business Central, Entra and Azure AD

· Strongly preferred familiarity with site reliability engineering (SRE) concepts and monitoring tools to support system health and performance

· Certifications in Microsoft technologies (e.g., MS-900, AZ-104) is a plus

CORE VALUES: At TerraFirma, our values are important, we don’t just talk about them, we live them. We are looking for people who share our values of Family, Integrity, Resilience, and Mastery.


WHAT WE OFFER:

We are a family-oriented company and offer competitive pay and benefits to our employees. Benefits include:

PTO + 7 paid holidays annually
401K
Medical, Dental, Vision Plans
Life Insurance
AD&D Insurance
ST & LT Disability


Job Type: Full-time


Pay: $60,000.00 - $80,000.00 per year


Schedule:

Monday to Friday
Weekends as needed

Work Location: Hybrid remote in Lakewood, WA 98499

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