Manager - MISO Operations and Market Support (hybrid)

Manager - MISO Operations and Market Support

Strong preference to hire someone to work in our Merrillville, Indiana office, but open to Columbus, Ohio location also. This has a hybrid schedule (3 days a week in office).

Job Summary

The Manager Operations and Market Support is responsible for the development and maintenance of a goal-driven, team-oriented, high-functioning organization while actively providing support to the Business Plan and corporate Key Initiatives. Interface with, and provide timely solutions to internal and external parties. Direct and coordinate the efforts of Operations Analysis Engineers and Operations Analysts in providing technical support to numerous internal departments including Major Accounts, Federal Policy, Gas Control, Portfolio Optimization, Regulatory Affairs, Generation, Regulatory Support & Planning, and Environmental Affairs. Strategies and recommendations offered will be consistent with the corporate goal of providing safe, reliable, and low-cost gas and electric service to customers, and identifying income opportunities for shareholders.

Essential Functions

- Perform supervisory duties of personnel and manage the expenses.

- Mentor, coach, and provide training to direct reports to ensure on-going development and a challenging career.

- Direct the development and support of production costing computer model of NiSource generation resources and the MISO energy market.

- Direct the development and support of gas supply planning and optimization model.

- Direct and assist in the development of production cost models in implementing FTR strategy.

- Serve as Subject Matter Expert in Independent Market Monitor function (IMM), Resource Adequacy and Demand Response Resources. Actively participate in MISO RASC and LOLEWG, and advise business partners of potentially impactful changes in MISO tariff and Resource Adequacy BPM 011.

- Support FAC, RA, and GCA Tracker filings, which may include development of testimony and responses to Data Request Items.

- Support the planning and implementation of electric generation transition strategy.

- Provide ongoing assessment of the company resource adequacy position and develop solutions to address capacity surpluses and shortfalls. Accountable for timely and accurate updates of the MISO Module E Capacity Tracking tool inputs.

- Oversee the maintenance and optimization of the SPSS gas demand forecasting model, and the wind generation forecasting model.

- Maintain historical demand and temperature information for use in estimating uncertainty of daily gas demands, the capacity required for balancing, and the costs for balancing services.

- Interface with Manager NERC Compliance and maintain required NERC documentation; participate in NERC audits and maintain NERC Compliance.

- Allocate gas forecast into demand sectors to maintain portfolio positions during periodic contract renewal negotiations.

- Support the development of electric demand and energy forecasts, as well as gas Design Day forecasts provided by the Demand Forecasting team.

- Support the Major Accounts Department in determining the hours when surplus power can be provided to industrial customers in the following quarter.

- Interface with Rates and Regulatory departments in the development and review of Tariffs and Riders.

- Plan and implement changes necessitated by company tariff changes, as well as MISO tariff and BPM changes.

- Identify the need for, and lead the development of new policies and procedures; oversee the annual review process for existing procedures and policies.

- Lead the support and continued development of the company’s cost allocation systems and applications.

- Lead and support the successful submission of all meter data as defined by MISO MDMA responsibilities. Lead cross departmental efforts to troubleshoot and resolve any and all meter data discrepancies.

- Lead and manage the submission, study process and execution of Generator Interconnection Applications from the Interconnection Customer perspective.

Required Qualifications For Position

- Bachelor's Degree in Engineering, Math, Business Administration, Accounting or Finance, along with applicable professional experience.

- Other technical degrees will be considered if accompanied with significant professional experience in a closely related field.

- At least 5 years of experience with MISO or a comparable ISO/RTO (e.g., PJM), including experience with meter data management, commercial model configuration and maintenance, Resource Adequacy (PRA/RASC) activities, and Generation Interconnection (GIA/GIP) processes.

- Must have outstanding planning and organizational skills, along with strong oral and written communication skills.

- Ability to prioritize work while leading and developing a team to ensure continuity.

- Ability to perform duties effectively under normal, emergency, and contingency situations.

- General knowledge of Plant Operations, Fuel Supply, Rates, Tariffs, Energy Trading, State and Federal regulations, NERC Policies and Company procedures.

- Must possess in-depth knowledge of Microsoft Excel and Word.

- Knowledge of rates, tariffs and billing functions.

- Knowledge of MISO Resource Adequacy, Demand Response, and FTR/ARR Business Practice Manuals.

Preferred Additional Qualifications for Position

- Master's Degree of Business Administration

- Experience with wholesale gas and electric market operations.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

- E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish

- Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$133,400.00 - $200,100.00

The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience , as well as internal pay equity .*

Posting Start Date:

2026-04-27

Posting End Date (if applicable):

2026-05-25

# Please note that the job posting will close on the day before the posting end date.