Market Manager

Company Overview

Dimension Energy develops, owns, and operates community solar projects that tap into existing infrastructure, generate power where it is needed, and provide low-cost clean electricity to surrounding communities. Dimension brings together an experienced team, leading energy investors, and a strong capital position to navigate complex markets and deliver long term value to all project stakeholders. Our community solar projects give everyone the opportunity to share the benefits of clean, renewable energy. With over 2,000 MWs of pipeline under development, we are building a leading distributed generation IPP platform.

Position

Market Manager (Markets & Revenue Team)

The Dimension Markets & Revenue Team is responsible for all aspects of subscriber origination and management, revenue generation, and overall market management for both projects that are in development and operating. Our team is responsible for:

- Maximizing project revenue by originating subscriber and maintaining fully subscribed projects from the commercial operation date through the life of the project

- Establishing and maintaining Dimension's market position in each state where we operate by securing program capacity and ensuring ongoing compliance with all project requirements

- Providing timely, accurate data that allows for clear reporting on key operational metrics to both internal and external stakeholders

Summary of Functions

We are seeking a Market Manager who will oversee Dimension's growing portfolio of operating projects in New York, Delaware, and potentially other markets. You will be focused on maintaining fully subscribed projects and managing all aspects of revenue generation and collection.

You will report to the VP of Markets & Revenue. Your overall objective will be to maximize revenue generation from the projects in your portfolio. This includes working with Subscription Management Partners such as Ampion and Powermarket to ensure a smooth, repeatable process is implemented to allocate community solar bill credits to subscribers each month and collect the subscriber payments for those credits. You will own the portfolio of subscription agreements for each project and work to minimize churn / ensure a positive customer experience for all subscribers. The role will also include developing strategies to acquire new customers to replace customers whose subscriptions to Dimension's projects are cancelled or terminated. Finally, as part of revenue management, you will also administer any third-party Renewable Energy Credit contracts as well.

Essential Duties and Responsibilities

- Own the full end-to-end process for allocating community solar bill credits to subscribers each month and collecting revenue

- Collaborate directly with Subscription Management Partners to ensure all required utility coordination occurs on time

- Maximize project revenue and the timely collection of subscriber payments

- Strategically manage Subscription Manager contracts to ensure partners are complying with all terms and conditions, providing all required deliverables, etc.

- Provide accurate reporting to the rest of the organization on a monthly basis on all subscriber and revenue related metrics

- Manage and optimize the portfolio of subscription agreements associated with each project taking into account:

- Subscription rules and requirements for each program

- Revenue optimization

- Customer quality and contract tenor

- Subscription agreement requirements

- Develop a replacement customer acquisition strategy

- Put in place SOPs for when and how new customers should be acquired for projects

- Oversee subscription management partner obligations as it relates to replacement customer acquisition

- Work directly with Dimension's VP of Channel & Community Partnerships to source higher value customers at lower costs in a way that maximizes brand impact

- Enhance the overall customer experience for Dimension subscribers on active projects

- Work with Subscription Managers to develop communication campaigns that keep customers aware of the benefit they are receiving

- Develop new, innovative customer engagement strategies to minimize churn

- Oversee all logistics associated with acquiring and onboarding new customers

- Ensure all documentation and processes used to acquire customers comply with applicable consumer protection regulations

- Develop and oversee QA/QC processes to ensure new customers and all subscription documentation meets Dimension requirements

- Organize all documentation and customer records

Qualifications

We are looking for highly motivated individuals who want to be part of a fast-paced, dynamic company poised for growth in one of the country’s most rapidly changing industries. This role requires strong attention to detail and a commitment to building clear, replicable processes that drive project revenue and reliable data. Additionally, we are looking for team members with:

- 3-5 years of experience in account management, inside sales, portfolio management, asset management, etc.

- Preference for experience renewable energy, finance, real estate, or a similarly relevant field

- Contract management experience, including an understanding of how to manage partners to achieve optimal results for the company and ability to leverage contract terms to drive partner performance

- Project management experience with strong organization and time management abilities

- Self-motivated with the ability to manage diverse relationships and multiple, complex projects simultaneously

- Excellent communication skills in both oral and written English

- Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment

- Excel, Word and PowerPoint skills. Experience and comfort with other data management programs such as Python, PowerBi, etc. is a plus

- Bachelor's degree required

Physical Demands

The physical demands of this position require an individual to be able to work at a computer for most of the day, as well as being able to participate in conference calls, Microsoft Teams meetings, and occasional travel from time to time. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Though Dimension believes in overall work/life balance, we also know that success requires short-term imbalances. Long hours will be needed from time to time as dictated by project deadlines. We also prize the teamwork and collaboration that comes with being in the same office as coworkers and expect the Market Manager will be in office four days per week.

Location

Atlanta, GA

Salary and Benefits

The base salary range for this position is $130,000 - $150,000 per year. The position will also include a bonus incentive program. Dimension offers a generous benefits package as well.

Equal Opportunity Employer and Commitment to Diversity, Equity, and Inclusion

Dimension Renewable Energy is proud to develop Community Solar projects to expand the accessibility of solar benefits to historically underserved and underrepresented communities in the clean energy transition. Our projects provide access to those who cannot host solar themselves due to geographic, economic, socioeconomic or other limiting factors.

We believe that echoing the values of Community Solar will help us build a more diverse, equitable, and inclusive culture within our company. We challenge ourselves to adopt and encourage more inclusive practices and understand that in diversity lies strength.

Dimension is an Equal Opportunity Employer that celebrates diversity and believes every employee deserves to feel happy, valued, and included at work. We recognize that our employees are the core of our business, and we are dedicated to a continuous effort to enhance diversity within our company.

Dimension does not tolerate discrimination against employees or applicants on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Dimension is committed to living these values every day, and we are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Dimension is committed to working with partners who hold these same standards.