Cherryland Electric Cooperative

IT Support Specialist

Traverse City, MI

Full-time

$60,000-$64,000

About This Job

Ready to Love Where You Work?

Cherryland Electric Cooperative is an employer of choice in Northern Michigan. We're renowned for our collaborative culture, best-in-state reliability, and deep community roots. If you're driven by hard work, innovation, and consider yourself an innately curious problem solver, your future team is waiting for you at Cherryland! Our employees rise to the challenge of daily hard work, brainstorming, and tackling challenges head-on with a team of scrappy, smart co-workers. Our IT Support Specialist will embody Cherryland's mission on-site, radiating top notch internal customer service and providing positive momentum for moving projects to completion in support of cooperative goals.

Why Cherryland?

•

Amazing Team: Work with incredible colleagues who share a passion for the mission - To serve our members safely, reliably, and affordably.

•

Top-notch Benefits: Enjoy a competitive wage and benefit plan, including a matching 401k and a fully funded pension plan.

•

We Believe Life Doesn't Begin or End With the Workday: We ask a lot of our employees on a daily basis, and treat our work relationships as long-term investments. During a storm (literal or figurative) we all give 200%, but we also enjoy the flexibility to meet our personal and family needs on a daily basis.

Position: IT Support Specialist

What You'll Do (Generalized, please see full job description):

•

Keep our PCs and mobile devices running smoothly

•

Set up new workstations and servers

•

Perform updates and patches for hardware and software

•

Maintain networks and office equipment

•

Support business applications like CIS, OMS, ABS, and AMI

•

Deploy and support cellular devices

•

Train our team on IT best practices

•

Coordinate move and change requests

•

Assist with internal communications

•

Troubleshoot hardware and network issues

•

Manage hosted services like Microsoft 365

•

Handle general IT duties as needed

•

Support the department and cooperative in whatever needs arise. We are a lean team that expects any member to pick up what needs to be done and run with it as appropriate.

What We're Looking For:

•

High School diploma required; Associate's degree or relevant certifications preferred

•

3+ years of technical experience preferred

•

Knowledge of Active Directory and modern operating systems (Windows, Apple, Android)

•

Strong troubleshooting skills for hardware/software and networking

•

Excellent customer service skills, both internal and external

•

Physically and mentally fit for the role (lifting up to 25 lbs)

•

Must live within a 45-minute drive of our headquarters in Grawn, MI

Ready to Join Us?

If you're excited about this opportunity and believe you're a great fit, we encourage you to apply! Become a part of Cherryland's mission-driven team and help us continue to serve our community with excellence. We can't wait to meet you! Please apply with both resume and cover letter, and direct any questions to dcharnes@cherrylandelectric.coop.

Equal Opportunity Employer Statement

Cherryland Electric Cooperative is an Equal Opportunity Employer. We are committed to providing a work environment that is free from discrimination and harassment. All employment decisions at Cherryland are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in fostering a diverse and inclusive workplace where all employees are valued and respected.

This listing will be closed upon the position being filled. Please do not delay your application if you are interested.