Technical Support Specialist

Technical Support Specialist

Full-time position with competitive salary and exceptional benefit package

Primary Responsibilities: Entry level IT support

Qualifications: Associates degree in an IT-related field preferred. High school diploma or equivalent required. Entry level position with experience in software installation, troubleshooting systems, communicating technical ideas to users, and working in a team environment. Experience supporting Windows and MS Office products and desktop and server operating systems is a plus.

Required Skills and Abilities Include: Must be able to diagnose and resolve technical issues quickly and effectively. Ability to analyze problems and identify root causes, to document issues and resolutions. Must be able to manage multiple projects with minimal supervision and good judgement and adapt to changing environments. The ability to maintain confidentiality is required. Works well in a team environment. Has the initiative and motivation to learn about the network system and cooperative principles.

Applications are available at www.jackelec.com or by contacting the office. Please submit your completed JEC application and resume no later than May 2, 2025, to:

Jackson Electric Cooperative

Attn: Director of Operations

N6868 County Road F

Black River Falls, WI 54615

or email to info@jackelec.com.

Jackson Electric Cooperative is an Equal Opportunity Provider and Employer.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Compensation Package:

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Hourly pay

Schedule:

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Monday to Friday

Work Location: In person