System Support Specialist

Systems Support Specialist

Regular Part-Time

Onsite

Bellevue, WA, US

*Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university.

About The Energy Authority

The Energy Authority is a public power-owned, nonprofit corporation with offices in Jacksonville, Florida, and Bellevue (Seattle), Washington. TEA provides public power utilities with access to advanced resources and technology systems so they can respond competitively in the changing energy markets. Through partnership with TEA, utilities benefit from an experienced organization that is singularly focused on deriving the maximum value of their assets from the market.

TEA Values

TEA employees share a common sense of purpose. When TEA accomplishes its mission, the result is improved quality of life for the citizens and businesses of the communities our clients serve.

TEA employees exceed the expectations of those they serve, deliver services with the highest standards of fair, honest, and ethical behavior, set the standard for service and expertise in our industry, embody a spirit of collaboration, and embrace TEA’s founding entrepreneurial spirit by seizing opportunities to deliver value.

If you are self-motivated, driven to deliver excellence, and passionate about your career, TEA is the perfect place for you.

It’s YOUR Future. It’s OUR Future.

SUMMARY

The Systems Support Specialist’s role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization’s IT systems in support of the core organization functions. This individual will apply proven communication and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of the organization’s investments.

*Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned.

Customer Service:

Systems Support:

Troubleshooting & Ticket Resolution:

Team Duties:

COMPENSATION

EDUCATION and/or EXPERIENCE

Must be currently enrolled in Information Technology related program at a college or university. Associate's degree in a related area is desired, combined with 1-2 years of experience in the field or in a related area, or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Appropriate Microsoft certification highly desired.