IT Quality Assurance Analyst II

IT Quality Assurance Analyst II

Job Summary

The Analyst II, IT Quality Assurance role is responsible for ensuring the quality and reliability of our applications. You will be responsible for designing and executing test plans, identifying and documenting defects, and collaborating with development teams to resolve issues. Your keen attention to detail and analytical skills will help maintain high standards of software performance and user satisfaction. Additionally, you will contribute to the continuous improvement of our testing processes and methodologies, ensuring that our products meet both functional and non-functional requirements. This role requires a strong understanding of software development life cycles, excellent problem-solving abilities, and effective communication skills to work seamlessly with cross-functional teams. This role will report to the Director of Asset-Compliance-GIS Technologies.

Major Job Responsibilities

Developing and Executing Test Plans : Creating detailed test plans to ensure all objectives are met and the software functions correctly and all requirements are covered.

Implementing and Monitoring Test Scripts : Assessing functionality, reliability, performance, and quality through various test scripts.

Identifying and Documenting Defects : Detecting and documenting any defects or issues within the software.

Collaborating with Development Teams : Working closely with developers and product managers to resolve issues and improve product quality.

Performing Various Types of Testing : Conducting functional, regression, system, and user acceptance testing to ensure comprehensive coverage. Understanding when automated testing should be utilized and implement it.

Ensuring Compliance : Making sure that the software complies with standards and regulatory requirements.

Following Standards and Procedures : Closely following established procedures to determine product quality and readiness for release.

Tracking and Reporting : Keeping track of defects and their resolutions, and reporting on quality assurance metrics

Job Requirements

Education

- Bachelor’s degree in MIS, Computer Science or a related field - Minimum 5+ years’ experience in quality assurance

Experience and Knowledge

- Proven experience (5+ years) working in Quality Assurance and designing and implementing test strategies and test cases for large-scale organizations.

- Ability to follow quality standards, principles, guidelines, and best practices to ensure consistency, scalability, and flexibility across all IT systems and applications.

- Strong soft and interpersonal skills, including teamwork, facilitation, and negotiation.

- Excellent consulting skills such as targeted communications, engagement management, stakeholder management and business analysis.

- Comfortable, experienced, and accomplished at working with business executives, and able to push back in a professional and diplomatic way.

- Strong understanding of different testing methodologies

- Experience with defect tracking systems and the ability to manage and prioritize defects effectively.

- Experience with defect tracking systems and the ability to manage and prioritize defects effectively.

- Experience with and knowledge of testing tools and test automation tools such as Tosca, etc

- Experience with Utility related business processes, industry applications, and supporting technologies.

- A deep, comprehensive knowledge of the Software Development Life Cycle

- Interest in and passion for learning and working in a fast-paced environment

- Ability to handle multiple assignments and conflicting priorities

- Ability to work with business partners and peers of varying levels of technical proficiency

- Advanced understanding various technical principles, theories and concepts

- Broad understanding of a wide range of technical areas

- Excellent communication skills including the ability to translate complex or technical ideas into non-technical language

About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 18690

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services