IT Business Systems Analyst II

Primary purpose:

The Tallgrass Energy Partners IT group is looking for an IT Business Systems Analyst II to provide support for our Enterprise SharePoint Environment .

Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and assists in the creation of system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Typically requires a Bachelor's degree or its equivalent. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience.

Essential duties and responsibilities:

- Responsibilities focus upon support of our Enterprise SharePoint Environment and other Microsoft 365 environments, including but not limited to Office 365, PowerShell, Power Automate and others as relevant. This includes working with the functional user groups to install, upgrade and troubleshoot these applications.

- Responsibilities will also include the support of Tallgrass SharePoint site/s, the power platform and other connected applications.

- Engaged in the collection and interpretation of functional users’ requirements and participation in the identification, technical translation, development and implementation of solutions to meet those needs, primarily as they relate to bolt-on applications, interfaces between the systems, reporting and data collection for various internal and external audit requests.

- Other duties include working with users and software vendors to address financial application related issues and application upgrade activities.

- Converts project specifications, using flowcharts and diagrams, into sequence of detailed instructions and logical steps for coding into language able to be processed by computer, applying knowledge of computer programming techniques and computer languages.

- Devise or modify procedures to solve business problems using good information technology techniques, keeping in mind the capacity and limitations of the hardware/software, system response time, and form of desired results.

- Writes documentation to describe program development, logic, coding, and corrections.

- Writes manual for users to describe installation and operating procedures.

- Regularly works under deadlines.

- Supports user training on various programs.

- Provide technical assistance to program users.

- Monitor performance of program after implementation.

- Deal with a wide variety of people with tact, courtesy and professionalism.

- Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully.

- Maintain a regular, dependable attendance and a consistently high level of performance.

- Will work non-traditional hours as needed.

- Able to understand and perform tasks within Layer2 Software and ShareGate Software.

- Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.

- Other daily, weekly, monthly or special project duties as identified and defined

- Other duties as assigned.

Education:

- Bachelor’s degree from an accredited institution in Computer Science, Management, Information Systems, Business Management, or a related discipline.

- A minimum of five (5) years direct work experience in IT or a related discipline may be considered as a substitute for a degree.

Experience/Specific Knowledge:

- Minimum of two (2) years overall IT experience.

- Minimum of two (2) years recent experience focusing on system development, support, implementation and upgrades.

- Minimum of two (2) years development experience using Power Platform and related Power automate and Office 365 tools.

- Experience in the full product development life cycle.

- Experience in Large Scale Migration Efforts and Decommissioning practices

- Established SharePoint Architecture Skills

- Must be customer service oriented.

- Analytical thinker able to utilize functional understanding of the various components of systems in conjunction with technical knowledge to identify effective and efficient problem resolutions.

- Excellent organizational, time management and communication skills; must communicate effectively with all levels of company personnel.

- Ability to work well both individually with minimal supervision and in a team environment where the sharing of knowledge is highly regarded and expected.

- Ability to multitask effectively and meet deadlines.

- Good interpersonal skills with demonstrated ability to communicate systems requirements verbally and in writing.

- Experience in effectively communicating business and technical issues to both technical and non-technical audiences.

- Experience in working on multiple assignments during the same time frame juggling tasks based on relative priorities with supervision commensurate with grade level.

- Use time effectively and efficiently.

- Advanced proficiency level in MS Office applications that may include but are not limited to Excel, Word, Access, PowerPoint and Outlook.

Certifications, Licenses & Registrations:

- Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, Skills & Abilities:

- Must be able to perform all essential and marginal functions of the job.

- Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules.

- Ability to successfully perform multiple tasks with strict deadlines.

- Ability to organize and prioritize daily work.

Physical Demands:

All of the physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Must be able to sit for prolonged periods of time.

- The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions:

- Required to carry a cell phone and be available to respond during working and non-working hours.

- The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed.

Compensation:

- The annual salary range for this position will be $90,000-$110,000/yr.

Supervisory Responsibility:

- None.