Field Operations Coordinator

POSITION SUMMARY

This role serves as the central hub for communication, scheduling, tracking, and operational support within the

Field Operations department. The Field Operations Coordinator ensures smooth information flow, reduces

administrative load for leadership and direct reports, and supports workforce planning and reporting functions.

HIGH PAYOFF ACTIVITES:

Communication & Information Flow

- Act as the central hub for communication between the Director of Field Operations and direct reports.

- Ensure directives, updates, and decisions are clearly documented and distributed.

- Track follow-ups and provide status updates to the Director regarding KPI tracking and accountability items

Email/Meeting & Calendar Management

- Prioritize and manage the Director’s calendar and email, including scheduling meetings, appointments,

and travel.

- Anticipate scheduling conflicts and resolve them proactively.

- Schedule, coordinate, and prepare agendas for one-on-ones, team, and leadership meetings, as well as performance discussions.

- Capture and distribute meeting notes, ensuring action items are documented and assigned.

- Monitor calendars to prevent conflicts and keep operational priorities aligned with strategic goals.

Action Item & Project Tracking

- Maintain project trackers, scorecards, and accountability systems for the Director’s initiatives.

- Manage action items from direct reports using Microsoft Planner and Microsoft To Do, ensuring completion.

- Monitor progress across direct reports and escalate delays or risks proactively.

- Support alignment of daily activities with quarterly and annual goals.

Tracking, Reporting & Documentation

- Compile weekly and monthly reports on KPIs and team deliverables.

- Maintain accurate records of operational activities, decisions, and workflows.

· Provide dashboards and summaries for quick visibility into progress of production, job walk emails, GF schedule report outs, and other field updates. · Track 4WLA, MOB, equipment, hours, attendance logs, commute allowances, job site updates, dailies, and material orders.

Field & Workforce Planning Support

- Serve as first point of contact for internal operational issues or field requests.

- Route problems to the appropriate manager or team, ensuring timely resolution.

- Reduce administrative load on direct reports and the Director by handling coordination tasks.

- Support Workforce Planner tasks, move manpower when needed, manage Rivet, and cover WFP responsibilities during absences.

OTHER TASKS & RESPONSIBILITIES

- Additional administrative or coordination duties as assigned to support operational needs.

REQUIRED SKILLS/ABILITIES

- Communication & Collaboration: Strong verbal/written communication, interpersonal skills, ability to build trust, maintain confidentiality, and work effectively across departments and field staff.

- Organization & Time Management: Exceptional organizational skills with the ability to manage complex calendars, schedules, competing priorities, and follow- through to completion with minimal oversight.

- Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), Microsoft Planner/To Do, and adaptable to workforce planning tools (e.g., Rivet).

- Analytical & Reporting: Detail-oriented in compiling KPI dashboards and reports, tracking trends, and escalating risks or delays proactively.

- Problem-Solving & Adaptability: Anticipates conflicts and bottlenecks, resolves issues proactively, and adjusts priorities quickly in a fast-paced environment.

- Professionalism & Reliability: High integrity, dependability, and accountability; demonstrates initiative, composure under pressure, and alignment with organizational goals.

EDUCATION & EXPERIENCE

- Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Management, or related field preferred.

- 2–4 years of administrative, operations, or coordinator experience (construction or field operations industry preferred).