Information Systems Specialist

Ergon - West Virginia, Inc. in Newell, WV currently has an opening for an I nformation Systems Specialist

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We are a great company with great pay and great benefits.

Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned and we pride ourselves on maintaining a small company feel.

The Information Systems Technician provides end user support for hardware, software and technology systems.

Information Systems Specialist Responsibilities

- Keep safe work habits as the highest priority at all times

- Develop good working relationships with all co-workers, customers, and associates.

- Administer Microsoft Active Directory, including, users, groups, permissions, and access to network shares.

- Administer Microsoft 365 platform for end user accounts.

- Install and support computer hardware to include PC's, printers and IP phones.

- Install and support operating systems, software, Office 365 and configuring user profiles.

- Provide support for conference room IT equipment and connections.

- Troubleshoot network components and related hardware.

- Manage end user system imaging deployment.

- Maintain current PC and server backups using centralized backup and recovery software.

- Manage warranties on IT related equipment and maintain an asset tracking spreadsheet.

- Process work requests submitted through help desk environment and provides face to face assistance when needed.

- Provide 24/7 technical support as requested.

- Demonstrate purposeful growth through self-study to develop new skills and identify and execute continuous improvement projects.

Information Systems Specialist Requirements

- Requires a high school diploma or G.E.D equivalent with relevant job experience.

- Associates degree in Information Technology or related field.

- Knowledge of and experience with Microsoft Windows administration and Microsoft Office Suite of products.

- Experience with Microsoft Active Directory/Windows/Azure environment administration and a basic understanding of Ethernet/Wi-Fi networks preferred.

- Experience with basic PC hardware troubleshooting and problem solving skills.

- Strong communication and organizational skills are also required.

- Customer service mindset and works well independently or as part of a team.

External applicants must submit a resume to personnelwv@ergon.com and include salary requirements.

Must be able to pass a pre-employment testing. A clean MVR is required.

Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Vision, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing.

Ergon - West Virginia, Inc. is an EEO/AAP employer.

Employment offer contingent upon pre-employment drug test, background check, and MVR.