About This Job
We are searching for a Director, Implementations & Customer Success, reporting to the CEO.
Our client is a well-funded, profitable, and rapidly growing startup based in Austin, TX. Ideally, we are looking for someone in Austin who is open to meeting in person occasionally when not traveling.
This role will include a Salary and early-stage equity.
Responsibilities
•Act as the primary client point of contact for new implementations
•Own operations, efficiency and KPI’s for existing clients
•Manage client relationships. Travel to client sites occasionally.
Requirements
•Previous Customer Success / Implementation / Operations experience
•Embodies the Startup ethos - Gritty and wiling to roll up sleeves, and do whatever it takes.
•Independent and autonomous
#ZR