Head of Customer Success

What is Trayd?

US Construction is a $1.4T industry ridden with crappy software and manual processes. Trayd is a construction payroll and back office platform designed for specialty contractors and their workforce. We automate tedious every day tasks, eliminating over 100 hours a month of paper pushing and data reconciliation across siloed platforms. Our application is the all-in-one back-office platform covering payroll, scheduling, HR, accounting, and certifications - a $6+ billion annual opportunity.

Trayd has raised $4.5M from world class investors like Suffolk Technologies, Bloomberg Beta, and Y Combinator. Come join us!

Recent Press

Bricks & Bytes Podcast: Trayd's Mission to Simplify Construction Payroll

Trayd's $4.5M Seed Round Press Release (Business Wire)

BCV’s Top 50 Vertical SaaS companies of 2024

AEC+TECH’s Top Risk Management Tools for Construction

The Role

We're looking for a strategic and hands-on Head of Customer Success to lead customer onboarding, support, education, and communication. You’ll sit at the intersection of product, engineering, and our users—owning everything from product announcements to training to bug triage. Your work will be critical to ensuring our customers are successful, our feedback loop is tight, and our product always gets better.

What You’ll Work On

Experience

What You’ll Need

Skills

Bonus Points

Benefits