United Better Homes

Customer Success Representative

LocationAttleboro, MA
Job TypeFull-time
Salary$45,000-$60,000

About This Job

Job Title: Customer Service Representative – Solar Division Company: United Better Homes, LLC Location: Central Falls, RI (In-office) Job Type: Full-Time Salary: $45,000 – $60,000 per year (Base + Bonus Potential)


Join the Solar Revolution with United Better Homes!

United Better Homes is expanding our Solar Division and looking for a Customer Service Representative who’s passionate about renewable energy and delivering a top-tier customer experience.



Job Responsibilities:

Serve as the primary point of contact for solar customers throughout the installation process
Schedule assessments, installation dates, and follow-up appointments
Provide timely updates and support via phone, email, and text
Resolve customer concerns and escalate issues when necessary
Maintain accurate records in our CRM system
Collaborate with the sales, operations, and installation teams to ensure a smooth customer journey



Qualifications:

1+ year of customer service or administrative experience (solar/home improvement a plus)
Strong communication and organizational skills
Comfortable working in a fast-paced, team-oriented environment
Tech-savvy – CRM or project management software experience is a plus
Bilingual (English/Spanish) preferred but not required


What We Offer:

Competitive salary + performance bonuses
Paid time off & holidays
Ongoing training and professional development
Opportunity to grow with a fast-moving clean energy leader


Apply today to join one of the region’s fastest-growing solar companies and help homeowners take control of their energy future with confidence and support.

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