Customer Service Representative

Customer Service Representative

Duties:

- Provide exceptional customer service to clients in a professional and courteous manner

- Respond to customer inquiries and resolve issues promptly and efficiently

- Assist customers with product information, pricing, and order processing

- Handle customer complaints and ensure timely resolution

- Maintain accurate customer records and update information as necessary

- Collaborate with internal teams to address customer needs and concerns

- Follow company policies and procedures to ensure customer satisfaction

Skills:

- Excellent verbal and written communication skills in English

- Strong problem-solving abilities and attention to detail

- Ability to multitask and prioritize tasks effectively

- Proficient in using computer systems and software applications

- Ability to work independently as well as part of a team

- Positive attitude and willingness to learn

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are a motivated individual with excellent communication skills in English, we would love to hear from you.

Please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Pay: $40,000.00-$57,425.87 per year

Benefits:

- Company pension

- Dental care

- Disability insurance

- Life insurance

- Paid time off

Ability to commute/relocate:

- Winnipeg, MB R3J 3W1: reliably commute or plan to relocate before starting work (required)

Education:

- Secondary School (preferred)

Experience:

- Customer service: 1 year (preferred)

Work Location: In person