Customer Service Representative

Description

Join our awesome team!

We have an opening for an awesome CSR who is great with customers and brings positive vibes and energy to the team. Position involves taking a lot of incoming calls from customers, providing information about our services, providing accurate pricing and going the extra mile to accommodate our customers scheduling needs. Other duties include preparing payables, billing, filing, office and clothing inventory and projects for the GM.

Responsibilities

A background in plumbing, heating or experience using Service Titan is helpful but a great attitude, desire to learn and work ethic are most important. Education or experience in marketing, design or website management would also be very helpful but not necessary. Ability to speak Spanish is a plus.

Benefits

- Competitive pay

- Comprehensive health insurance (including dental and vision)

- Health Saving Account with company contribution

- Paid Life Insurance

- 401(k) plan with company matching

- Generous paid time off

- Paid Holidays

- Professional development assistance

- Employee discount

About Ryan Plumbing

Company Overview

Since 1999, Ryan Plumbing & Heating has provided various mechanical and energy system solutions to property owners in the Greater Rochester, NY region. We are dedicated to delivering exceptional HVAC, heating, and air conditioning solutions through our skilled technicians and unwavering commitment to customer satisfaction.

Why Work For Ryan Plumbing & Heating?

We offer a great working environment and company culture that values the growth and professional development of our employees while providing a place for customers relationships to thrive.

If you are ready to contribute to a thriving company that values integrity and customer satisfaction, we invite you to apply at Ryan Plumbing & Heating today!