Billing Representative

Moffitt Services is a Texas-based fuel and lubricants distributor that is committed to providing quality fuels, lubricants, and superior service to customers that operate heavy equipment, generators, automotive and truck fleets, and more. We offer ultra-low sulfur diesel for on-road and off-road use, biodiesel, Diesel Exhaust Fluid (DEF), gasoline, ethanol, E85, and kerosene as well as a full line of quality lubricants. Since 1947, the Moffitt brand has been synonymous with great service, and we encourage you to see why our customers prefer us over our competitors.

Moffitt Services is looking for Billing Representative. Your primary responsibility will be to ensure accurate and timely invoicing to clients or customers for products, services, or contracts. You will have an in-depth understanding of billing procedures, and billing software. Working closely with different departments, you will address billing inquiries, resolve discrepancies, and ensure compliance with company policies and industry regulations. Additionally, you may mentor and provide guidance to other Billing Representatives to support their professional development.

Essential Duties and Responsibilities

- Manage customer accounts with operational staff, review billing issues, including analyzing receivables, common reasons for rejected claims, quantifying billing success rate.

- Ensure all billing transactions are completed and accurately recorded in the accounting system.

- Generate and process accurate and timely invoices based on contract terms and billing schedules.

- Verify billing data for completeness, accuracy, and compliance with company policies and guidelines.

- Ensure adherence to billing regulations, customer contracts, and company policies.

- Responsible for reviewing and reconciling billing transactions to maintain consistency and ensure the utmost accuracy in the financial processes.

- Promptly and professionally addressing billing inquiries from customers, internal teams, and various stakeholders, demonstrating your ability to handle complex financial matters with expertise.

- Work closely with different departments, addressing billing inquiries, reconciling discrepancies, and upholding compliance with both company policies and industry regulations.

- Build and maintain positive relationships with customers, addressing billing-related inquiries courteously and efficiently.

- Investigate and skillfully resolve billing discrepancies or disputes, by collaborating with pertinent departments and facilitating successful payment collection.

- Identify opportunities to streamline billing processes, seeking ways to enhance efficiency, and implementing improvements that contribute to the organization's financial effectiveness.

- Work closely with team members to propose and execute process enhancements.

- Uphold the accuracy and organization of billing records and associated documentation, contributing to the integrity of the organization's financial records.

- Record billing-related information systematically in the appropriate systems and databases, demonstrating your proficiency in maintaining orderly and compliant financial data.

- Prepare billing reports for management review.

Qualifications

- 5+ years of experience in billing, accounts receivable, or a related financial role.

- Strong attention to detail and accuracy in billing operations.

- Excellent communication and interpersonal skills.

- Ability to work collaboratively with cross-functional teams.

- Familiarity with financial regulations and compliance requirements related to billing.

- Experience with general ledger accounting software (QuickBooks online, Ariba, Open Invoice, etc.).

- Proficient in Microsoft Office products (i.e. Excel, Adobe, Word etc.).

- Excellent communication skills to interact with customers and other departments internally.

- Ability to handle large volumes.

Education

High school diploma or equivalent. An Associate degree or relevant certification in accounting or finance is a plus.

Relocation

This position is not eligible for relocation.

Travel Requirements

None

Work Schedule/Benefits

This position is on-site Monday through Friday.

Moffitt Services offers competitive insurance rates through medical, dental, and vision plans; and a 401(k)-match program.

Equal Employment Opportunity Statement

Moffitt Services is an equal opportunity employer, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by the laws.