Billing Clerk

Parkersburg Utility Board has an opening for a billing clerk.

This position performs intermediate clerical work, provides utility billing and customer service functions and maintains an accurate accounting and record of all customer transactions.

General Responsibilities:

· Effectively communicate with customers either in person, by telephone or electronically

· Receive, sort and post utility payments

· Prepare and process service orders on customer accounts

· Perform other clerical duties as necessary

Qualifications:

· Attention to detail

· Ability to learn quickly and retain information

· Ability to perform computer and calculator keyboarding skills

· Ability to provide a high level of customer service through various forms of communication

· Ability to use diplomacy, tact and firmness in dealing with the public

Education:

· High school diploma or equivalent

Job Type: Full-time

Pay: $18.32 - $21.65 per hour

Benefits:

- Dental insurance

- Health insurance

- Life insurance

- Paid sick time

- Paid time off

- Retirement plan

Work Location: In person