Assistant Career Coach / Receptionist

Diversified Services Network Inc. is seeking an Assistant Career Coach to work on a long-term project. This will serve Marion County in Indianapolis, IN.

Key Areas of Responsibilities:

- Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services.

- Assists with phone coverage in designated areas.

- Maintains accurate data entry to external customer databases and internal databases.

- Provides administrative support to senior project management.

- Maintains job seeker case files in an audit-ready state.

- Maintains a professional appearance.

Education/Work Experience”

- High School diploma, GED, or High School Equivalency at least three to five years of clerical experience.

- Associate degree from an accredited university/college, preferred.

Qualifications:

- At least three years of customer service experience with strong communication skills.

- Experience working in a high-volume work environment.

- Strong organization skills and computer skills.

- Ability to maintain a high level of accuracy in preparing and entering information.

- Capability to follow instructions well.

- Adaptable, flexible, and a fast learner.

- Creative and able to meet deadlines.

- Works well under pressure and within a team concept.

- Familiarity with the communities being served, with knowledge and understanding of local needs and resources.

- One to three years of experience in workforce development or related programs, preferred.

- Bilingual a plus.

Job Type: Temp-to-hire

Pay: From $17.00 per hour

Benefits:

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person