Administrative Assistant III

OUC - The Reliable One, is presently seeking an Administrative Assistant IIIto join the Customer Experience & Sales division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

In this role, you will serve as an essential connector for a customer‑focused business unit, supporting leaders and teams who collaborate across multiple departments and locations. You will help keep operations running smoothly by coordinating information, ensuring accuracy within key business systems, and maintaining clear communication among a wide range of internal stakeholders. This position is ideal for someone who enjoys variety, can shift comfortably between priorities, and values being at the center of how a team organizes its work.

The ideal candidate is tech‑savvy, highly organized, and comfortable adapting to changing needs in a dynamic environment. This role requires someone who communicates clearly, manages competing deadlines with confidence, and brings strong attention to detail when working within systems, processes, and cross‑department workflows. We are seeking a proactive, resourceful individual who listens well, absorbs new information quickly, and approaches challenges with curiosity and a solutions‑oriented mindset. Someone who thrives on helping people stay aligned, and who appreciates a role where no two days look the same, will succeed here.

OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.

The ideal candidate will have:

- High school diploma or GED (Associate’s degree from an accredited college or university preferred)

- At least five (5) years of experience in a mid to advanced-level administrative support role, with a focus supporting senior leadership and large-scale operational teams

- Proficiency in Microsoft Office Suite and the ability to quickly learn and navigate multiple business systems (JD Edwards EnterpriseOne, Chrome River, Tungsten Network, Documentum)

- Exceptional organizational skills, with the ability to manage multiple calendars, deadlines, and coordinate logistics for meetings and events

- Excellent written, verbal, and interpersonal business communication skills

- Florida public notary license preferred

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

- Competitive compensation

- Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account

- Paid vacation, holidays, and sick time

- Paid parental leave

- Educational and Professional assistance programs; Paid Memberships in Professional Associations

- Access to workout facilities at each location

- Paid Conference and Training Opportunities

- Hybrid work schedule (3 days in-office, 2 days working from home)

Click here to view our Benefits Summary.

Salary Range: $27.30 - $34.13 per hour (Estimated $56,784 - $70,990 annually – commensurate with experience)

Locations:

- Reliable: 100 W. Anderson St. Orlando, FL 32805

- Gardenia: 3800 Gardenia Ave, Orlando, FL 32839

This role will require candidates to work across both locations as needed to support business operations

Applicants must be legally authorized to work in the United States at the time of application. This organization does not offer or sponsor employment visas for internship or full-time positions.

Please see below a complete Job description for this position.

Job Purpose:

Provide advanced administrative support accurately and independently to management and department staff. Perform all administrative functions such as handling correspondences, memos, time reporting, payroll, and scheduling meetings. Prepare reports, budgets, and administrative forms. Maintain employee files and prepare employees’ travel business expense request/report. Prepare agenda item packages going to the commission. Maintain visa procurement card statements. Collaborate and back-up other administrative staff. Process invoice payments and approvals.

Primary Functions:

- Coordinate the development of commission agenda items (i.e. write/review [review proper standards, grammatical style, structure, requirements, and format], ensure all supporting documentation is attached, meet submission deadlines);

- Backup administrative assistants and executive assistants when out of the office – (i.e. payroll, office supplies, route incoming mail);

- Assist in the development of annual operation budget with budget team and accounting;

- Compile, create, prepare or review reports and records (i.e. meeting minutes, memos, business expense requests/reports, employee change notices, performance improvement plans, work orders, and HR Requisitions);

- Review, reallocate, and reconcile, procurement card charges;

- Complete, process, review and finalize payroll related activities (i.e. time entry, correct errors, time balance, mileage, reimbursements, calculate out of class, and prepare for approval);

- Maintain hard-copy and electronic office files (i.e. employee, time-sheets, business expense reports, employee change notices, procurement card envelopes);

- Schedule meetings, manage contacts, and coordinate major department functions;

- Distribute mail;

- Generate and/or edit power point presentations;

- Review budget info for multiple business units and follow-up on corrections to be made;

- Verify, prepare, and approve vendor invoices in Tungsten Network;

- Order and maintain office supplies inventory;

- Compile, verify, and enter requisitions across systems. Generate and process requisitions for the purchase of department’s tools & materials. Provide support for purchasing activity involving requirements for RFPs, bid proposals, and contracts renewals;

- Enter footprints tickets for equipment, software, new hires, system access and security access;

- Provide training to administrative assistants and business unit staff on systems, processes and procedures;

- Perform other duties as assigned.

Technical Requirements:

- Working knowledge of all, but not limited to the following:

- Procurement process;

- Administrative financial practices and procedures;

- Software applications (i.e. JD Edwards EnterpriseOne, Chrome River, Tungsten Network, Documentum, Insight [console]);

- Familiarity with all, but not limited to, the following:

- Related industry, organizational and departmental regulatory guidelines, best practices, and procedures.

- Excellent time management skills and the ability to prioritize work.

- Attention to detail and problem-solving.

- Excellent written and verbal communication skills.

- Strong organizational skills with the ability to multi-task.

- Ability to interpret policies and procedures.

- Ability to:

- Apply financial understanding when providing business solutions to the business unit;

- Clearly and effectively communication with departmental staff;

- Understand and apply governmental accounting practices in the maintenance of financial records;

- Make arithmetic computations using whole numbers, fractions and decimals; compute rates, ratios and percentages;

- Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Education/ Certification/ Years of Experience Requirements:

- High school diploma or GED

- Minimum of five (5) years of experience in a mid to advanced level administrative role

- Associates degree from an accredited college or university, preferred

- Additional experience in the functional area of assignment, preferred

- Florida public notary license, preferred.

Working Conditions:

This job is absent of disagreeable conditions.

Physical Requirements:

This job consists of constant or very frequent speaking, hearing, reading, writing, typing, sitting, and repetitive motions. This job may occasionally consist of driving a company vehicle, reaching over head, and climbing (ladders, stairs, hills, etc.).

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled