Water Distribution & Treatment Supervisor

ABOUT GLOBAL WATER

Global Water Resources, Inc. is a leading water resource management company that owns and operates 39 systems which provide water, wastewater, and recycled water services. The company’s service areas are located primarily in growth corridors around metropolitan Phoenix. Global Water recycles over 1 billion gallons of water annually.

The company has been recognized for its highly effective implementation of Total Water Management (TWM). TWM is an integrated approach to managing the entire water cycle that involves owning and operating water, wastewater, and recycled water utilities within the same geographic area to maximize the beneficial use of recycled water. It enables smart water management programs such as remote metering infrastructure and other advanced technologies, rate designs, and incentives that result in real conservation. TWM helps protect water supplies in water-scarce areas experiencing population growth.

In addition to competitive wages and an excellent benefits package, you will have the opportunity to join an outstanding and incredibly talented team committed to the values of internal and external exceptional service. Global Water supports the growth and development of our employees. We are looking for individuals that are creative, motivated, and dedicated.

Opportunity: The Water Distribution & Treatment Supervisor is responsible for leading the team of utility professionals who operate and maintain water distribution treatment facilities in the City of Maricopa. The ideal candidate is a forward-thinking, data driven, solutions-oriented leader that leverages new and innovative approaches and best practices to ensure safe, secure, reliable, and resilient utility services.

DUTIES/RESPONSIBILITIES

· Full-time on-site role for Distribution Supervisor located in Maricopa, AZ. The Distribution Supervisor will be responsible for managing a team of dedicated employees with tasks to ensure proper functioning of water supply lines, maintenance of infrastructure, and compliance with local, state, and federal regulations.

· This position will require the Distribution Supervisor to be the operator on record.

· The Distribution Supervisor directs the work of a team of operators engaged in day-to- day operations of the water distribution system, including maintenance, repair, and installation of water mains, valves, meters, and other infrastructure.

· This position seeks, organizes, and analyzes relevant maintenance, and operational data with the purpose of supporting the organizational business goals. This leadership position will implement solutions through direct reports, vendors, and special teams.

· This position will coordinate with the Maintenance department to set and maintain standards for asset data reporting for preventative maintenance programs.

· Assign tasks and schedules for distribution operators and ensure work is completed efficiently.

· Provides direction to peers and subordinates in performance of routine day-to-day work activities.

· Conducts and administers all company work related efforts and activities within the rules, regulations and responsibilities of the most current company safety policy and OHSA regulation.

· This position will be responsible for maintaining monthly, quarterly, and annual reports that will be utilized both internally and reported to regulatory agencies.

· Additionally, the Supervisor may be subject to on-call work, emergency call back work and subject to shift work that may include nights.

· Is responsible for directing investigative response for reported leaks, distribution system failures, and other operational problems, taking corrective actions when necessary.

· Develop and implement operator training for distribution and treatment processes, in coordination with Regional Manager directives and goals

· Coordinate and report key performance indicators (KPIs) to provide Regional Manager and company Executives with a clear picture of Department progress toward agreed-upon goals

· Participates in supplemental budget recommendations and projections.

· This position provides insight to the company’s Asset Management Program and is an integral part of Operations.

· Directs routine inspection of distribution system equipment (valves, hydrants, mains, treatment facilities, etc.) and schedules proactive maintenance to ensure asset resiliency.

· Supervises the ordering of materials and services needed to properly carry on the functions of the division; prioritizes workload for prompt completion of emergencies and unscheduled work requests. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Responds to customer complaints and requests for service.

· Provides direction and clarifies routine day-to-day priorities in the field. Utilizes a variety of mechanical tools to fabricate, rebuild, strengthen, and maintain various parts and pieces of plant equipment.

· Focuses on long-term resiliency issues. Assists in the development of long-term assets and capital projects in conjunction with Regional Manager and other departments within Global Water Resources.

· Perform low-skilled preventive maintenance activities on assets and coordinates with Maintenance or Third-party contractors to conduct medium- to high-skilled maintenance as needed.

Minimum Requirements

Education/Knowledge: Work requires knowledge necessary to understand intermediate operational, technical, or office processes. Level of knowledge equivalent to associates degree or equivalency.

Writing: Work requires the ability to write work orders, memos, letters, reports and keep accurate daily records at treatment facilities.

Experience:

· Minimum of six years’ experience in a related field.

· Grade 2 Water Treatment Certification Required or obtain within 6 months.

· Grade 4 Water Distribution certification with ADEQ or obtain within 6 months.

Time Management: Ability to complete repairs and tasks in a timely fashion.

Technical Skills: Work requires the use of advanced technical skills appropriate to the work environment of the organization. Moderate analysis and independent thinking are utilized. Work requires understanding and knowledge of using SCADA.

Licenses: Must have a valid Arizona Driver’s License with no restrictions.

Location: Primary location will be the Global Water Center located in the City of Maricopa.

Essential Job Functions

Basic Skills: Identify complex problems and review related information to develop and evaluate options and implement solutions. Use logic and reasoning to solve problems. Assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action. Understands written communication and work-related documents such as design plans, specifications, and technical documentation. Written and verbal communication skills to effectively convey information as appropriate for the needs of the audience in reports, presentations, and public speaking. Able to persuade others to change their minds or behavior; brings others together to reconcile differences. Able to cope with pressure and deadlines, difficult situations and hard conversations.

Social Skills: Able to act in a respectful, knowledgeable, and professional manner with employees and external partners at all levels. Able to engage in regular interaction involving exchange and receipt of complex information. Adjusts own actions in relation to others’ actions. Works to reconcile differences, actively looking for ways to help people and Global Water be successful. Maintains professionalism in the face of deadlines; exhibits good listening, negotiation, persuasion, and critical thinking skills. Manage confidential information with discretion and trustworthiness.

Physical Demands: Sitting for extended periods; prolonged periods of time with repetitive motions of hands and fingers; close vision, distance vision and ability to adjust focus; climb stairs, navigate uneven terrain; use fingers to grasp and move small objects; ability to hear and recognize sounds; able to react quickly using hands, fingers, or feet; able to utilize personal protective equipment as appropriate for safety. The employee must occasionally lift and/or move up to thirty pounds. Work is performed in an office and outdoors where the employee may be exposed to noise from construction site heavy equipment and inclement weather.

Core Values: Applicant must understand, identify with, and adhere to the Global Water Core Values:

- Believe in the Mission and Each Other

- Be Disciplined: People, Thought, Action

- Take Ownership

- Maintain a Positive Attitude

General: Must have satisfactory outcome of drug testing, criminal record checks, motor vehicle record, and employment records prior to starting employment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Global Water Resources, Inc. is an equal opportunity employer.

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Dependent health insurance coverage

- Employee assistance program

- Flexible spending account

- Health insurance

- Life insurance

- Paid time off

- Referral program

- Retirement plan

- Tuition reimbursement

- Vision insurance

Education:

- High school or equivalent (Required)

Experience:

- Water Distribution: 6 years (Required)

- Water Treatment: 6 years (Required)

License/Certification:

- Arizona Driver's License with no restrictions (Required)

- ADEQ Grade 2 Water Treatment certification (Required)

- ADEQ Grade 4 Water Distribution Certification (Required)

Ability to Commute:

- Maricopa, AZ 85138 (Required)

Ability to Relocate:

- Maricopa, AZ 85138: Relocate before starting work (Required)

Work Location: In person