Shipping Coordinator

6:00am - 2:30pm Monday - Friday

Key Objectives:

- 100% Delivery Performance to assigned Customer Accounts

- 100% Inventory Accuracy for assigned Customer Accounts

- Shipping Customer Orders Securely and Accurately.

- Customer Satisfaction

Key Responsibilities:

- Monitoring ship schedules and running daily reports

- Coordinating shipments

- Packaging orders

- Scheduling logistics

- Creating ASNs, BOLs and other shipping documents

- Processing orders and other requirements in customer portals

- Communication with customers and internal production team to effectively achieve targets and ensure customer satisfaction.

Communicating with Customers:

- Monitor customer open orders.

- Act as a liaison between Everyday and our customers regarding order status, schedule changes and other inquiries as required.

- Maintain a keen awareness and desire to maintain strong customer relations.

- Monitor customer health and escalate concerns to management or the President as required.

Desired Skills and Abilities:

Technical:

- Strong analytical and basic mathematical skills.

- Basic print reading and metrology skills

- Forklift experience or willingness to learn

Administrative:

- Ability to efficiently navigate, evaluate information, enter data, and generate reports within the ERP system and customer portals.

- Ability to multitask and perform responsibilities with a high level of detail and accuracy.

- Comfortable with computers, including working within various screens of the ERP system, customer portals and other applications, including within Microsoft Office.

Interpersonal:

- Ability to build rapport and maintain positive relationships.

- Ability to compose professional email communications.

- Ability to work within a team environment, effectively communicating needs and priorities.

- Good decision-making skills.

- Proactively works to identify and manage risks.

- Explores opportunities to achieve a high standard of executional performance.

- Self-motivated and directed individual that is both task and goal oriented.

- A drive for excellence and results.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person