V-Tech Solutions

ServiceNow Developer/Admin

LocationRemote
Job TypeContract
Salary$145,600-$156,000

About This Job


Job Summary:

Seeking an experienced ServiceNow Administrator/Developer to support and maintain a newly implemented ITSM module. This is a remote position with quarterly in-office visits required.


Key Responsibilities:

Administer and maintain the ServiceNow ITSM platform
Troubleshoot and resolve platform issues
Configure workflows, forms, scripts, and service catalog items
Develop reports, dashboards, and system integrations
Recommend enhancements and support platform expansion
Create documentation and train users
Collaborate with internal teams and vendors


Requirements:

3+ years of ServiceNow admin/development experience
ServiceNow Certified System Administrator (CSA)Required*
Strong ITSM module experience
JavaScript, Glide scripting, and API knowledge
Excellent troubleshooting and documentation skills


Preferred:

ServiceNow Certified Application Developer
Experience in public sector or Medicaid environments
Familiarity with Public Sector Digital Services


Job Type: Contract


Pay: $70.00 - $75.00 per hour


Expected hours: 40 per week


Schedule:


8 hour shift


Work Location: Remote

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