Service Sales Account Manager

The Opportunity

As part of Hitachi Energy’s Service Business, you will manage and grow a services portfolio across the U.S. utility sector, with a focus on building a healthy pipeline, improving forecasting clarity, and negotiating service agreements that enhance grid reliability and lifecycle performance. The role is remote within the Central Region and reports to the Regional Service Sales Manager, partnering closely with marketing, business development, technical product management, and proposal teams to shape go‑to‑market programs. Your work will draw on market research, customer insight, and steady commercial judgment to identify high‑potential accounts, strengthen long‑term relationships, and move opportunities to closure—work that ultimately supports safe, dependable substation and generation operations throughout the power grid.

Preferred Location:

Illinois (Remote, Central Region, US)

How You’ll Make An Impact

- Contribute to and execute sector growth strategies; pinpoint accounts where expanded engagement will create value.

- Expand the opportunity pipeline and maintain visibility of short‑, mid‑, and long‑term prospects; manage forecasting inputs for accuracy and consistency.

- Shape account and sector strategies using customer needs, market trends, and competitive insights; align with Service Management and the RSSM.

- Run high‑impact campaigns to win, renew, and grow multi‑year service agreements, highlighting the distinct value of each offering.

- Collaborate across marketing, business development, technical product management, and proposals to refine go‑to‑market programs.

- Balance volume, mix, and profitability targets when selling services to utility and related industries.

- Provide market, competitor, and industry study that informs commercial priorities and response strategies.

- Negotiate and finalize service agreements and contracts, protecting organizational interests and meeting customer standards.

- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

- Bachelor’s degree in Electrical Engineering or a related field; MBA preferred.

- 5–10 years in sales or marketing, preferably in energy or power systems.

- Excellent communication, negotiation, and interpersonal skills; able to influence and build relationships at all levels.

- Sound understanding of the U.S. utility landscape, including regulatory frameworks and market dynamics.

- Proficiency with Salesforce and Power BI for planning and tracking, and with Microsoft 365 applications.

- Able to travel up to ~60% and deliver technical presentations to diverse audiences in person and virtually.

More About Us

You’ll gain exposure to technologies used across the power industry and collaborate with experienced professionals while growing your skills through structured learning and development programs.

- Opportunities to work on innovative technologies that shape the future of energy

- A collaborative environment with experienced professionals across the power industry

- Access to learning platforms and career development programs

- Attractive health and retirement benefits

- Paid leave and flexible work arrangements

Transparent Pay Statement – State of Illinois

Compensation Overview

- Salary Range: $114,200 – $171,400 per year

- This is the full annual base pay range for this role in the State of Illinois. Actual compensation offered will depend on factors such as experience, skills, qualifications, and internal equity.

Additional Compensation

- Annual Sales Incentive Bonus:

- This position is eligible for an annual sales incentive bonus program. Actual bonus amounts vary based on individual and company performance.

Benefits Summary

This role includes a comprehensive benefits package, which may include:

- Medical, dental, and vision insurance

- 401(k) retirement plan

- Paid time off, including vacation, sick leave, and holidays

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.