Senior Manager Operations Performance Management

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

This position will oversee the work planning department, business analytics reporting, and O&M governance for the Operations organization to ensure alignment between financial expectations and specific associated work activities. The successful outcome of these functions provides increased confidence in delivering the overall operations budget, compliance, and unit cost performance. This position effectively leverages business knowledge to establish an activity-based multi-year O&M strategy for operations with related governance and monitoring.

KEY RESPONSIBILITIES

General Management - Manages functions that provide services for utility operations to carrying out key programs necessary to produce and distribute electricity safely, reliably, efficiently, profitably and responsibly. Program areas include technical training, continuous improvement, corrective actions, safety, contract management and audit development and tracking; provides technical management for the teams ensuring that objectives are met, and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose.

Manage Strategy - Contributes to developing corporate strategic direction; develops functional strategies to ensure achievement of corporate strategic plans and objectives. Partners with leaders of other corporate areas to develop and implement strategies, policies and procedures, projects and programs required to attain company goals. Ensures departmental policies, plans and procedures are aligned with corporate policies and federal, state and local laws and regulations. Contributes to developing a corporate labor strategy that builds a collaborative labor-management relationship. Ensures corporate and departmental strategies and goals are effectively communicated to all levels of the workforce within the department.

Manage Utility Operations Support Functions - Provides leadership and direction through subordinate managers and supervisors. Oversees technical training, corrective action program, procedure program, field safety and continuous improvement. Ensures departmental functions are cost-effectively managed and provide timely and efficient outputs and results, including reducing overall material holding and handling costs while improving material availability for jobs, ensuring procurement and inventory processes comply with corporate policies, ensuring effective management of contractors and resources to support activities and ensuring safe, reliable equipment that meets regulatory requirements. Motivates employees at all levels to focus on delivering high- quality customer service. Utilizes business metrics to measure and provide feedback to improve operations. Ensures that all managers and supervisors implement all aspects of managerial accountabilities and foster a culture and environment in line with PGE's values. Fosters a safe and healthy culture, holds managers and employees accountable for working safely, consistently and fairly, enforcing all safety, health and work rules.

Internal/External Relations - Works proactively with peer managers/directors and peer utilities to leverage best practices in the areas of: technical training, corrective actions, safety, contract management and audit development and tracking; works strategically with peer managers/directors to ensure the most effective use of resources, including resource sharing to offset outside labor costs; works with Environmental Services and Engineering to develop a strategy to meet regulatory rule changes and maintain the economic integrity of utility operations.

Functional Leadership - Exercises comprehensive functional and industry knowledge in specialized areas; identifies and resolves complex multidimensional business problems; exercises delegated authority over planning, direction and timely execution for a functional area or program; establishes and maintains contacts with management levels within and outside the company and at government agencies and with industry experts in accomplishing function or program objectives.

Financial Management - Sets strategy and develops plans, policies and processes for the accounting, budgeting and, where applicable, charging of department resources and services, including the definition of cost models and charging models; sets, negotiates, approves and manages all financial budgets and targets, ensuring that there is adequate funding for department objectives and plans.

Resourcing - Oversees workforce planning and resource strategy across multiple departments, ensuring that there is adequate skilled resource to meet planned service delivery or department objectives; ensures integration with strategic human resource plans; responsible for recruitment, development and demand forecasts for multiple departments.

Professional Development - Determines organizational development needs in line with business needs and strategic direction of departments; generates development strategies to achieve required change; monitors progress and evaluates business benefits achieved.

EDUCATION/EXPERIENCE/CERTIFICATIONS

Education

- Requires a bachelor's degree in Engineering or related technical discipline or equivalent experience.

Experience

- Typically 12 or more years of progressively responsible experience in operations, maintenance, engineering, and related support activities; management or other technical managerial/supervisory experience preferred.

COMPETENCIES (KNOWLEDGE, SKILLS, ABILITIES)

Functional Competencies

- Advanced knowledge of fundamental engineering/economic principles and concepts

- Advanced knowledge of power engineering principles/theories

- Advanced knowledge of company policies, objectives, and procedures as they relate to operations

- Advanced knowledge of environmental requirements

- Advanced knowledge of outage planning and budgeting

- Working knowledge of plant systems and related controls

- Advanced knowledge of rules, regulations and applicable codes pertaining to generating plants

- Advanced knowledge of industry compliance requirements, standards and reporting requirements (such as OSHA, NERC, FERC, NEC, NESC, NFPA 70, etc.)

- Intermediate knowledge of labor relations, including retained management rights and applicable union contracts and local work rules

- Advanced knowledge of budgetary and planning practices

- Intermediate skills in computer systems, including Microsoft Office

- Working knowledge of PGE transmission distribution system

- Working knowledge of computer systems, and applications

General Competencies

- Expert analytical thinking skills

- Expert decision-making skills

- Expert negotiation skills

- Advanced knowledge of the utility industry

- Advanced organization and prioritization skills

- Expert problem-solving skills

- Expert project management skills

- Expert written/oral communication skills

- Expert safety leadership skills

- Advanced organization management skills

- Advanced resource management skills

- Managerial Competencies

- Business Insight

- Strategic Mindset

- Develops Talent

- Manages Ambiguity

PHYSICAL, COGNITIVE DEMANDS AND SCHEDULE/ATTENDANCE

Physical

- Does the job require a valid driver's license? - Yes

- Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

- Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)

- Computer use (use computer regularly for entire work shift)

Cognitive Demands

- Ability to adhere to set response times, deadlines and time-sensitive tasks

- Ability to follow accuracy standards

- Ability to follow through on decision-making tasks

- Ability to interact effectively and collaboratively within a team environment

- Ability to communicate and problem solve when under stress

- Ability to respond and adapt to frequent change

- Ability to accept and demonstrate self-awareness when provided constructive feedback

- Ability to discern feedback and acknowledge ownership of areas of improvement

- Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

- Ability to successfully collaborate with peers, managers and others within the organization

- Demonstrates sound memory

- Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

- Ability to work long hours

- Ability to work a variable schedule

- Ability to report to work and perform work during periods of severe inclement weather

- Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

- Ability to work shift schedule

- Ability to work on-call schedule

Environment

- Office environment

- Plant environment

#hybrid

Compensation Range:

$143,780.00 - $267,020.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click

here

.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting

talentacquisition@pgn.com

or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.