Senior Supervisor, Operations

Job Description

Job Title: Senior Supervisor, Operations

Posting Start Date: 11/12/25

Job Description:

Primary Role Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations. This position also has an on-call rotational responsibility. Key Accountabilities

- Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)

- Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)

- Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)

- Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%)

- May be involved in customer service related issues. (10%)

- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)

- Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets

- Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

- Continue to reinforce the importance of developing a diverse workforce.

- Work collaboratively with other functional leads to mitigate business risks.

- Implement effective communications at all levels of our operations.

- Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

- Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge/Skills

- Knowledge of the regulated water business and the regulations impacting the business.

- Knowledge of process and operational areas.

Experience/Education

- Bachelors or equivalent experience

- Minimum 2-5 years experience in operations

Work Schedule

- Full-time, on-site

- Monday-Friday, day shift

- On-call responsibility

Travel Requirements

- Local and occasional regional travel

Physical/Cognitive Requirements

- Ability to sit, stand, bend, and walk for long periods of time.

- Lift minimum 25lbs.

- Occasional hands on work required.

Certifications & Licenses

- NJ DEP Distribution licensed preferred

- Must possess valid drivers license

- Certifications/training in safety preferred

Competencies

Plans, Aligns, & Directs

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Drives Engagement

Decision Quality