Programmer Analyst (Enterprise Integration & Content Services)

OUC - The Reliable One, is presently seeking a Programmer Analyst (Enterprise Integration & Content Services) to join the Technology division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

We are looking for a detail-oriented, adaptable professional to join our Enterprise Integration & Content Services team as a Programmer Analyst. In this role, you will develop, support, and troubleshoot enterprise-wide integrations using IBM webMethods, Talend, and related platforms. You will analyze system transactions, validate data, monitor performance, and collaborate with business analysts, IT teams, and vendors to deliver reliable integration solutions. This role requires hands-on coding, production support, SDLC discipline, and the ability to translate technical requirements into actionable solutions.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

The ideal candidate will have:

- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or related field; or equivalent combination of education, certifications, and experience

- Minimum of five (5) years of software development experience using formal software development methodologies, with at least two (2) years of core application integration experience

- Hands-on experience with IBM webMethods, Talend, APIs, Flow Services, and Java Services or similar software; familiarity with REST and SOAP integrations, batch and real-time processing

- Strong SQL, data validation, and system analysis skills

- Familiarity with version control (Git, Bitbucket, Jira), CI/CD, and testing tools (ReadyAPI/JMeter)

- Exposure to data warehouse / data-mart concepts, release management, or code deployment processes

- Experience with vendor coordination, production support, performance monitoring, and reporting

- Ability to adapt quickly to new technologies, work independently, and communicate effectively with technical and non-technical stakeholders

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

- Competitive compensation

- Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.

- OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account

- Generous paid vacation, holidays, and sick time

- Paid parental leave

- Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities

- Wellness incentives and free access to all on-site OUC fitness facilities

- Access to family-oriented recreational areas

- Paid Conference and Training Opportunities

- Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range: $92,575 - $115,719 annually - commensurate with experience

Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801

Please see below a complete Job description for this position.

Job Purpose:

Responsible for providing experienced product knowledge and product understanding for enterprise-wide integrations across multiple systems using IBM webMethods, Talend and similar integration. The Programmer Analyst serves as a resource for applications requiring structured system methodologies and information technology. Provide first line resolution/analysis assistance for responsibilities of system health, maintenance, and continuous improvements of corporate applications. Responsible for developing programmatic solution, testing solution for accuracy with defined test plan, coordinate the implementation and completion of recommended specification for all new systems, system changes, and problem correction. Work with internal IT and vendor representatives to deliver completely implemented solutions to end-user community by leveraging best practices of the core applications.

Primary Functions:

- Develop software code to support solution requirements and designs for assigned applications;

- Investigate and analyze how the system processed transactions to determine if system functionality is configured correctly and provides accurate results;

- Provide application analysis for Information Technology and client base, and serve as a contact for IT business application analysts requiring in-depth understanding/results;

- Evaluate impact of errors and provide recommendations for solution through collaboration with business application analysts;

- Evaluate existing and new system functionality; determine any requirements not met by the specific system and develop action plans to correct deficiencies. This includes system nonfunctional requirements for data management;

- Define and document system scope, current logical view, general technical requirements and proposed logical view using structured design and analysis techniques;

- Provide comprehensive data queries and results, to analyze the system output and functional execution of key transactions;

- Monitor and track system updates/access to ensure successful auditing;

- Ensure appropriate monitoring, logging, and audits are in place to trace events, review results and make recommendations;

- Review application interfaces to determine if functionality is configured correctly and provide accurate results;

- Work on moderate to complex business scenarios to ensure system processes transactions accurately;

- Guide and participate with the Business Application Analysts in understanding business needs and assist translation for detailed technical and program specifications;

- Prepare necessary end-user reports, extracts, and queries; Develop and maintain documentation regarding system functionality, performance benchmarks, and system integration;

- Document all issues and their resolution;

- Develop, research and evaluate feasibility of alternatives to meet project/solution objectives and recommends alternatives;

- Design and execute test plans for unit and integration tests;

- Participate on technology services and vendor application upgrades, patching, testing, as well as production implementations;

- Work on small, medium, and large scale projects as needed by OUC;

- Follow triage, Software Development Life Cycle (SDLC), change management, and other IT processes in place to promote new/revised objects to all environments;

- Develop documentation for new system functions and/or updates to existing system documentation;

- Collaborate with technical teams to identify solutions with functional users, business analysts, and developers to define and document technical interface requirements;

- Analyze, diagnose and troubleshoot system issues to identify root-cause and implement solutions to minimize or prevent occurrences;

- Contact software vendors to report, track, and resolve problems with their software products;

- Research, evaluate and correct system malfunctions. Work with Business Analysts to resolve application issues in a timely manner;

- Plan, document, and test disaster recovery procedures;

- Handle scheduled on-call rotation responsibilities;

- Effectively communicate technical information with non-IT personnel;

- Perform other duties as assigned.

Technical Requirements:

- Working knowledge of many of the following, but not limited to:

- Software Applications IBM webMethods 10.x/11 including Integration Server, Designer, JDBC Adapter, Universal Messaging, API Gateway, Flow Services, Java Services, Talend ETL, creating data pipelines, SOAP/REST webservices, SQL and related integration technologies. IBM webMethods experience is preferred. Experience with other integration platforms is acceptable.;

- Developing structured test scenarios, test cases, and perform accurate testing with documented results;

- Developing complex structured queries for accurate results;

- Best practices for presenting system output to end-users;

- Preparing system technical documentation;

- Data analysis;

- Administration and troubleshooting of operating systems (OS) to include:

- System performance metrics and benchmarking techniques;

- Researching and introducing new versions of Operating Systems, Databases, and application software;

- Relational databases (Oracle and SQL Server) and client/server environment;

- Web Services;

- Release management and code deployments;

- Quality assurance methodologies;

- Data warehouse and data-mart techniques desired.

- Familiarity with all, but not limited to the following:

- Jira, Bitbucket, Git, CI/CD, Linux Shell scripting, Groovy Scripting, ReadyAPI/JMeter test suite:

- Some of the following programming languages: JavaScript/Typescript, Java, Python and Golang

- System performance metrics and benchmarking techniques;

- Software Version Control (SVN);

- Equipment (i.e. Virtual servers, SAN storage);

- Network routing, firewalls, and load balancers;

- Related industry, organizational and departmental regulatory guidelines, best practices, and procedures.

- Ability to:

- Research and introduce new versions of operating systems, databases, application software;

- Learn, obtain structured and ad hoc training on vendor products/releases;

- Integrate/share/publish timely data to third party systems needing access to application data (real-time, or batch);

- Adapt to changing technology by acquiring new skills (i.e. by attending continuing educational courses/trainings);

- Create logical and physical data models and design user interfaces;

- Perform technical design through application system testing with a small team;

- Write optimized, well-structured SQL statements;

- Develop complex structured queries for accurate results;

- Develop structured test scenarios, test cases, and perform accurate testing with documented results;

- Use productivity tools for analysis, data behavior, and data mining;

- Work independently on tasks and projects of varying complexity;

- Provide training and guidance on technologies to others;

- Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.);

- Manage time effectively and meet deadlines;

- Make presentations to both technical and non-technical audiences.

Education/ Certification/ Years of Experience Requirements:

- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certifications and experience may be substitutable.

- Minimum of five (5) years of experience involving software development and employing formal software development methodologies.

- Minimum of two (2) years of in-depth core applications work experience in IBM webMethods, Talend and similar integration platforms.

Working Conditions:

This job is absent of disagreeable working conditions. This job is performed in an office work environment.

Physical Requirements:

This job requires sitting, reading, and detailed inspection/editing, typing, and writing. This job may require standing, walking, reaching overhead, bending/stooping, and lifting up to 10 pounds.

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled