Information Technology Business Analyst

Position Summary:

We are seeking a highly analytical and collaborative IT Business Analyst

with deep expertise in

Business Intelligence (BI) reporting tools

and experience with teams implementing

Enterprise Resource Planning (ERP) systems

, particularly in the domains of

Human Resources, Work Management, and Finance

. The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.

Key Responsibilities:

- Collaborate with stakeholders to gather, analyze, and document business requirements.

- Translate business needs into functional specifications and technical requirements.

- Support ERP system implementation with a focus on reports for

HR, Work Management, and Finance module in the Cayenta EPR system

- Conduct gap analysis and recommend process improvement and document business processes.

- Create test case scenarios for report testing and changes

- Generate change requests for implementing reports in production environment using ServiceNow

- Work closely with developers, data engineers, and other IT teams to implement solutions.

- Perform data analysis and validation using

SQL

and other querying tools.

- Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.

- Ensure data integrity, security, and compliance with organizational standards.

Required Qualifications:

- Bachelor’s degree in Information Technology, Business Administration, or related field.

- 3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.

- Hands-on experience with

Cognos, Power BI, Tableau, Spotfire, or Domino

.

- Strong understanding of ERP systems, especially in

HR, Work Management, and Finance

.

- Proficient in

SQL

and data querying techniques.

- Excellent

written and verbal communication skills

.

- Strong

analytical mindset

and attention to detail.

- Proven ability to work effectively in a

team-oriented environment

.

Preferred Qualifications:

- Experience with ERP platforms such as SAP, Oracle, Workday, or similar.

- BI certification or training in one or more reporting tools.

- Familiarity with Agile or Scrum methodologies.