DTE Vantage

Principal Account Manager (Electric Sales & Mkg)

LocationDetroit, MI
Job Typepart_time

About This Job

DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.

But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences and values everyone’s health, safety, and wellbeing. Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.

Testing Required:

Not Applicable

Employment Sponsorship:

This position is not eligible for visa sponsorship currently.

Hybrid Role:

Must be able to come on-site periodically and reside a commutable distance from the assigned work location.

Emergency Response:

Yes – Must be available to perform a primary assignment in support of DTE’s emergency response to storms or other events that impact service to our customers.

Job Summary

Establishes, manages and develops business relationships with complex and highly visible commercial and industrial customers across key, national and major customer account groups. Enhances profitability and customer satisfaction levels. Functions as single point of contact between the company and portfolio of customers, with substantial annual electric revenues. Oversees electric choice activities, including determining best rate/price, providing price comparisons, and managing customer relationships and customer expansion activities. Resolves range of customer issues by working with organizations throughout the corporation that impact or influence customer service; generates positive service outcomes on the customers' behalf. Visits customer sites on a regular basis. Mentors and participates in the development of less experienced or lower-level marketing personnel. Span of control: 0; individual contributor.

Key Accountabilities

Develops, maintains and manages positive business relationships with customers' senior level managers and other key decision makers, through understanding customer operations and energy-related applications and concerns.
Identifies business opportunities among the customer portfolio and takes proactive steps; ensures customers are made aware of applicable products and services
Manages customer service process, including addressing customer service-related issues and responding to service-related inquiries
Performs complex rate comparisons on customers' behalf, including determining the electric rates that are best-situated to retain (or reacquire) customers, and ensuring customers are classified using advantageous rates
Administers special pricing contracts and educates customers on electric choice or alternative energy programs
Assists customers in their building/facility expansions by facilitating interactions with corporate personnel regarding energy-related construction issues, substation issues, sub-transmission and transmission issues, changes in their load profiles, administration of rules and policies, and collection of associated expansion charges, etc.
Researches and resolves customers' issues and concerns regarding products and services, (e.g. service interruptions, power quality issues, power factor, tax issues, and collection-related matters)
Inputs and maintains day-to-day customer interactions and relationships via a Customer Relationship Management System (CRM)
Mentors and assists other account management personnel on rate applications, Michigan Public Service Commission (MPSC) rules and regulations, service policies and procedures, customer energy applications, selling process, etc.
Joins and actively participates in professionally-related customer organizations and community-related activities

Minimum Education & Experience Requirements

This is a multi-track base requirement job; education and experience requirements can be satisfied through one of the following three options:

High school diploma and 11 years of experience, inclusive of marketing, sales or customer interfacing, or relevant technical role such as Master Electrician, Electrical Apprenticeship etc.; OR

Associate degree and 9 years of experience, inclusive of marketing, sales or customer interfacing, or relevant technical role such as Master Electrician, Electrical Apprenticeships etc.; OR
Bachelor's degree in engineering, facilities/construction management, business or related field and 7 years of experience, inclusive of marketing, sales or customer interfacing experience


Preferred Other Qualifications

Experience in the energy or utilities industry, inclusive of marketing or account management
Post graduate degree in business, economics, or a related discipline
Professional Engineer registration or Certified Energy Manager certification
Utility-related technical certification or Card (such as Certified Energy Manager CEM or a technical Apprentice Certification)


Other Requirements

Consulting, negotiation, and influencing skills with the ability to build relationships and influence parties, including ability to embrace changing expectations and initiatives
Advanced written and verbal communication and advocacy skills with the ability to present results of projects and research to decision makers from key clients as well as all levels of the business unit
Analytical and problem-solving skills with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations
Ability to comprehensively evaluate business opportunities, inclusive of ability to negotiate and close sales and related arrangements with external customers
Flexibility and the ability to work with shifting priorities, reports to locations throughout the corporate service area on an as needed basis and embrace new/evolving responsibilities
Copes with multiple requests and demands from clients and other business units in a positive and evenhanded fashion; displays a calm demeanor under pressure.
Initiates new ideas and approaches; challenges prevailing practices and approaches with reasonably sound alternatives.
Competent in multi-tasking (i.e., ability to prioritize and manage multiple tasks, issues or projects that may include high visibility initiatives and require innovation, teamwork and planning).
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Thorough understanding of process involved with provision of products and services to customers, as well as rates and contracts

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.

PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS

At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity, employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by applicable federal and/or state laws.

Similar Jobs

company-logo

Principal Account Manager (Electric Sales & Mkg)

DTE Vantage
Job Typepart_time
 
Detroit, MI
9 days ago
company-logo

Principal Account Manager (Electric Sales & Mkg)

DTE Energy
 
Detroit, MI
9 days ago
GD

Industrial Sales/Account Manager

Gregory Design & Manufacturing
Job TypeFull-time
Salary
$60000 - $80000
Fort Madison, IA
30 days ago
company-logo

Inside Sales Account Manager - Electrical

DSG
Job TypeFull-time
Salary
$37500 - $55000
Mitchell, SD
16 days ago
company-logo

Energy Sales Account Manager

Loadmaster Industries
Job Typefull_time
 
Greater Houston
10 days ago
company-logo

Account Manager Sales Representative

Central Oil & Supply Corp
Job Typefull_time
 
Hattiesburg
17 days ago
company-logo

Sales Account Manager

Weatherford
Job Typefull_time
 
Houston, TX
5 days ago
IT

Sales Account Manager

Industrial Tube & Steel Corp.
Job TypeFull-time
Salary
$45000 - $60000
Kent, OH
9 days ago
company-logo

Sales Account Manager

Rolfson Oil
Job TypeFull-time
Salary
$90000 - $100000
Odessa, TX
11 days ago
company-logo

Aftermarket Sales Account Manager

The Kinsley Group
Job Typefull_time
 
Philadelphia
21 days ago
company-logo

Sales Account Manager - Manufacturing

Innovative Fabrication
Job TypeFull-time
Salary
$37440 - $52000
Raleigh, NC
21 days ago
company-logo

Retail Account Manager

Colonial Group, Inc.
Job Typefull_time
 
Atlanta, GA
24 days ago
company-logo

Residential Account Manager

Sun Kissed Energy Inc
Job Typefull_time
 
Moncton, NB
16 days ago
company-logo

Strategic Accounts Sales Manager

Sensia Global
Job Typefull_time
 
Houston, TX
8 days ago
company-logo

Inside Sales Representative/ Account Manager

Edge Controls
Job Typefull_time
 
Midland, TX
12 days ago
company-logo

Industrial Account Manager

Badger Meter
Job Typefull_time
 
Atlanta, GA
20 days ago
company-logo

Upstream Sales / Account Manager

Elite Energy Services
Job TypeFull-time
Salary
$64040 - $87446
El Reno, OK
22 days ago
company-logo

General Manager Electric Operations

Black Hills Energy
Job Typefull_time
 
Pueblo, CO
23 days ago
company-logo

Strategic Account Manager (EG)

Total Safety
Job Typefull_time
Salary
$80000 - $110000
Williston, ND
28 days ago
company-logo

Senior Manager, Account Management

Vicinity Energy
Job TypeFull-time
Salary
$110000 - $150000
Baltimore, MD
9 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 2 months ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, Texas
17 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
4 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, New Mexico
9 days ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
2 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
3 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, Texas
about 2 months ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
23 days ago
company-logo

Financial Analyst

Third Coast
Job TypeFull-time
 
Houston, Texas
4 months ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
12 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.