Company Description
Since 1956, Industrial Tube and Steel Corporation has been a leader in serving the steel tubing and continuous cast iron bar needs of businesses in the Midwest. Family owned and operated, I.T.S. is a rapidly growing mid-size company with quality steel products and a superior customer-centric focus. With warehouse locations in Kent, OH., Cincinnati, OH., and Nashville, TN., I.T.S. prides itself on fast service and timely delivery to its customers in Ohio, Indiana, Kentucky, Western Pennsylvania, Southern Michigan, Tennessee and West Virginia.
Industrial Tube & Steel's Core Values
The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls/emails per day, working with partners, generating interest, qualifying prospects, and closing sales.
Responsibilities
•Act as the internal account coordinator for assigned and new incoming accounts.
•Grow new accounts and opportunities coming through marketing channels.
•Consultative selling and customer service skills.
•Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process.
•Continually provide feedback on sales opportunities to branch management and Territory Managers.
•Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service.
•Coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems.
•Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction.
•Continually learning I.T.S. products to better serve customers.
•Awareness of competitor strategies and pricing.
•Listening to customer needs.
•Exhibit effective communication skills, drive, and self-motivation.
•Have a strong working knowledge of Microsoft Office products.
•Be prepared for team meetings.
•Develop long term, sustainable relationships with customers.
•Be proactive by cross selling and parallel selling.
•Represent Industrial Tube & Steel Corporation with integrity, professionalism, and honesty.
•Deals well with fast paced and high energy environments.
•Maintains composure and remains positive when busy.
Qualifications
•1 year sales experience preferred but not essential.
•Excellent written and verbal communication skills.
•Ability to multi-task, organize, and prioritize work.
•Strong typing skills and computer knowledge.
•Excels in time management skills.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Education:
•High school or equivalent (Preferred)
Ability to Commute:
•Kent, OH 44240 (Required)
Work Location: In person