Plumbing Department Manager

Description:

Superior Services has proudly served our community for over 20 years, earning a reputation for quality work and exceptional customer care. We're now seeking an experienced Plumbing Department Manager to join our growing team. If you're looking for a long-term opportunity with a company that values its employees and puts customers first, we’d love to hear from you.

Responsibilities Include:

- Manage day-to-day operations including service and resource allocation

- Plan, schedule, and oversee plumbing projects and service calls

- Develop and maintain strong relationships with customers, contractors, builders, and commercial clients

- Take an active role in pursuing major sales opportunities, preparing estimates, and negotiating contracts

- Develop and execute sales strategies to drive revenue growth

- Set, track, and achieve departmental sales goals, margins, and profitability targets

- Supervise, train, and evaluate plumbers, apprentices, and support staff

- Resolve customer complaints or concerns quickly and professionally

- Communicate effectively with clients, keeping them informed about the restoration process and addressing their concerns

- Ensure compliance with all relevant plumbing codes, safety regulations, and licensing requirements

Benefits include:

- 100% paid insurance premiums on medical, dental and vision

- 401k & Roth 401k plans with up to 4% company contribution

- 100% paid long-term disability insurance

- Paid life insurance plan

- 2 floating holidays

- 6 paid holidays

- Vacation pay

Requirements:

- 10+ years of plumbing experience preferred - 4+ years of sales experience

- Valid Journeyman Plumber’s license preferred

- Strong understanding of plumbing systems

- Ability to read blueprints and technical drawings

- Knowledge of local plumbing codes

- Excellent customer service skills

- Ability to work as part of a team and take direction

- Neat and clean presentation

- Great work ethic

- Valid driver's license and clean driving record required