Operations Training and Development Specialist

North Texas Municipal Water District (NTMWD) provides vital wholesale water, wastewater and solid waste management services to more than two million people who call North Texas their home. Our culture is deeply ingrained in our core values of Integrity, Trust, Respect, Unity, Service, and Teamwork (ITRUST). Our employees will tell you they feel a sense of purpose and have a daily opportunity to make a positive impact on the cities we serve by helping to provide services that their residents and businesses need to thrive. We offer an array of excellent benefits, including comprehensive health and wellness packages, generous paid time off, professional development opportunities, and a robust pension plan to help secure our employees’ financial future. If you are looking for a rewarding, long-term career where you can make a meaningful impact on the North Texas region, look no further than NTMWD!

Operations Training & Development Specialist

This position is responsible for coordinating and delivering a comprehensive technical training program in support of our water or wastewater operations staff to support the growth, development, and promotion of our staff.

Major Responsibilities

1. Conduct field work with operators to ensure standard operating procedures for conveyance and treatment plant operations are current and accurate.

2. Provide training support to operations supervisory staff.

3. Support core competency development by assessing the technical needs of operations staff, and implementing training programs to develop the knowledge, skills, and abilities to meet position qualifications.

4. Coordinate annual scheduling and tracking of internal training calendars.

5. Coordinate with other departments to provide training and ensure management concur with training goals and objectives.

6. Coordinate the Safety and Emergency Management activities and training for operations.

7. Conduct and coordinate internal CEU training classes for NTMWD operations.

8. Assist with the implementation and upkeep of data analyses mechanisms for process optimization.

9. Help operators prepare for licensing and certification.

10. Coordinate with consultants and vendors to develop operation and maintenance (O&M) manuals and ensure O&M manuals are current.

11. Schedule/coordinate external training vendors as necessary.

12. Perform other duties as assigned.

Knowledge, Skills & Abilities

1. Knowledge of existing industry training resources.

2. Must possess a strong knowledge of local, state, and federal regulations pertaining to water/wastewater treatment and conveyance regulations.

3. Must communicate training materials, make verbal presentations, and provide honest, tactful feedback.

4. Understanding of training methodologies including instructor led training, standard operating procedures, eLearning, and field guides.

5. Proficiency in preparing technical reports, maintaining accurate records, data management, word processing, project management, computerized maintenance management software.

Education and Experience

1. Five (5) years of experience in water-wastewater operations. (Credit given for college courses.)

2. Must possess or obtain certification as a Certified TCEQ CEU instructor within one (1) year.

3. Experience with reading construction plans and manufacturer O&M manuals.

4. Texas Commission of Environmental Quality (or predecessor agency) Class B Water-Wastewater Treatment Operator's License required, Class A preferred.

5. Must possess a high school diploma or GED.

6. Requires a valid Texas Driver’s License.

Environmental Factors, Activity Levels and Equipment

The duties and responsibilities are generally performed in a water-wastewater conveyance and treatment environment. The position involves sitting (up to 6 hours per day), frequent standing, frequent walking, light to heavy lifting (up to 75 lbs.), light carrying, frequent bending and reaching, keyboarding, and telephone operation. It periodically requires an irregular work schedule and overtime hours.

The duties and responsibilities are performed both indoors and outdoors. Moderate to heavy exposure to dirt, dust, pollen, odors, wetness, humidity, biological hazards, rain, temperature and noise extremes, hazardous materials and chemicals, machinery, moving mechanical parts, vibrations, electric currents, traffic hazards, and water hazards are common. Performs and reviews work at locations that involve hazardous environments requiring the physical ability to wear and work using personal protective equipment (PPE) that meet or exceed guidelines such as established by OSHA which may result in some physical discomfort due to temperature, dust, odors, chemicals, and noise. The position may require work in confined spaces, on ladders and rooftops, and in adverse weather conditions with appropriate training.