Lead Quality and Process Project Mgr

At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.

Position Specific Description

Employees in this role will lead, design, develop, and maintain our Quality Assurance aka testing strategy. With this position, you will own the strategic planning and technical implementation of the QA framework

Company Overview: Palms Insurance is a subsidiary of NextEra Energy, Inc., and manages both its Alien captive, Palms Cayman (which focuses on providing NextEra flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify NextEra’s overall insurance portfolio and contribute to overall profitability).

Job Description: We are seeking an experienced QA Lead with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for creating test plans, define data test strategies, writing user stories, and delivering detailed end to end testing framework along with execution. This role requires both a structured thinker and a hands-on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.

Job Duties & Responsibilities

- Collaborate with cross-functional teams to lead the design, development, and implementation of test automation strategies, best practices, and automation standards that cover the full test pyramid

- Write high-quality test code for Database, datasets, UI, API, and integration testing that is scalable, maintainable, efficient, and secure, ensuring comprehensive test coverage

- Participate in code reviews and lead to the development of testing standards

- Monitor and analyze test results, working with team to identify and resolve technical issues and defects in a timely manner

- Continuously improve test processes, tools, and documentation, identifying opportunities for efficiency and effectiveness

- Maintain documentation of test plans, automation frameworks, and testing methodologies

- Conducts analyses and prepares reports that provide operational and/or technical support to business operations

- Conducts quantitative and qualitative research to support small to medium special projects

- Assists with process design and modification for continuous business improvement

- Performs other job-related duties as assigned

Required Qualifications

- Bachelor's or Equivalent Experience

- SQL experience

- Strong understanding of CI/CD pipelines and DevOps processes.

- Strong analytical and problem-solving skills

- Excellent communication and technical leadership abilities

- Experience: 4+ years

Preferred Qualifications

- Prior P&C insurance industry experience is required.

- Commercial and/or Specialty insurance experience is preferred

- Program insurance and delegated authority model exposure is nice to have

- Knowledge of cloud-based testing solutions

Job Overview

Employees in this role are responsible for utilizing Six Sigma and QI Story tools and techniques to coach and lead teams in key business improvement projects within the business unit or as a corporate function. Individuals lead or assist teams comprised of cross-departmental members to execute on business improvement efforts and projects assigned by management.

Job Duties & Responsibilities

- Identifies issues and challenges, measures and validates results, and implements solutions

- Develops control plans to ensure continuation of project improvements after project completion

- Ensures all project documentation is maintained accurately

- Assists with projects to successful completion within the committed time frame

- Performs other job-related duties as assigned

Required Qualifications

- Bachelor's Degree

- Experience: 6+ years

- Six Sigma Black Belt Certified

Preferred Qualifications

- Master's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click

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Employee Group:

Exempt

Employee Type:

Full Time

Job Category:

Quality/Process Improvement

Organization:

Palms Management Services, LLC

Relocation Provided:

Yes, if applicable

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