Joint Use Permitting Specialist

Position Description

Tacoma Power is seeking a Joint Use Permitting Specialist to join their Transmission and Distribution (T&D) team. The Joint Use Permitting Specialist will focus on reviewing and processing applications in Tacoma Power’s permitting system, Accela, for requests to attach to Tacoma Power poles. In this role, you will assist with analyzing pole attachment records, preparing summaries and reports, and developing work processes. Key functions of this position will include the use of enterprise resource planning software (SAP) for the creation of work orders, invoices, financial reports, and detailed account reconciliation. The selected candidate will work closely with technical experts in addition to frequent interaction with external customer representatives. This role will also include customer account administration and bill paying functions.

Responsibilities Include

- Review and analyze requests for attachments to Tacoma Power's utility poles; assist customers with application submittal in the Accela Customer Access Portal and verify completeness and accuracy of data.

- Clearly communicate requirements with applicants to ensure compliance with agreements and standards; monitor program lifecycle, including permit cycle, SAP contract accounts, and revenues.

- Collaborate with internal stakeholders to ensure requests for attachments to Tacoma Power poles are reviewed and processed accurately, efficiently, and in compliance with applicable standards.

- Review and interpret contract language requirements.

- Issue make-ready construction quotes and create cash invoices in SAP for make-ready work.

- Assist with maintaining attachment records and pole inventory by extracting data from Accela, evaluating accuracy.

- Create and maintain Accela and SAP standard operating procedures.

- Create/update/close work orders in SAP to track labor and equipment time for field inspections, Make-Ready work, and Line Engineering review.

- Bill external entities for project costs, requested services, and/or billable projects.

- Maintain superior customer service and resolve issues as they arise; ensure timely responses to both internal and external customers.

- Track program statistics for benchmarking.

Qualifications

Minimum Education*

Bachelor's degree in public or business administration or directly related field

Minimum Experience*

2 years of analytical and/or program coordination/management work in area related to assignment

- Relevant education and experience may substitute for one another on a year-for-year basis

Selection Process & Supplemental Information

A Commitment to Equity & Diversity

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

Tacoma Power

Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

The Community

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!

View this exciting video to learn more about the City of Tacoma:

https://www.youtube.com/watch?v=2n5MWl8KFvI

Apply

All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position.

Appointment is subject to references and passing a background check.

Compensation & Benefits

Pay Details:

Annual Salary: $91,416.00 - $128,689.60

Employee Benefits | City of Tacoma

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.