IT Specialist

POSITION SUMMARY

The Information Technology Specialist will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all Information Technology support issues.

The right candidate will be highly organized, detail-oriented, proactive, flexible, and able to represent our company professionally and courteously. Critical thinking, written and verbal communication are an integral part of this position.

ESSENTIAL FUNCTIONS

· Installing new software and hardware components.

· Regularly evaluating our IT systems to ensure they meet the necessary demands.

· Assisting with network administration tasks.

· Ensuring data storage is safe and secure.

· Resolving all the issues coworkers have with their IT systems and software.

· Educating coworkers about network security and best practices for computer usage.

· Supporting the day-to-day operations of our computer network.

· Other duties and tasks, as assigned periodically.

SUCCESS FACTORS

· Achieving 90% of the Leading Measures.

· Strong analytical, diagnostic, and problem-solving skills.

· High level efficiency and accuracy.

· Proficient with Microsoft Excel, Word, and Office.

· Excellent oral and written communication skills, with the ability to interact effectively with employees and management.

· Excellent diligence and the ability to analyze substantial amounts of data.

· Must have strong organizational skills, flexibility, and the ability to prioritize work assignments.

· Excellent analytical, problem-solving, and decision-making skills.

· Excellent analytical, problem-solving, and decision-making skills.

· High level integrity and professionalism along with the ability to manage sensitive and confidential information with discretion.

· Ability to work well independently and with a team.

· Ability to work under pressure and multi-task in a fast-paced environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

- Daily desk work and computer work.

- Typical office environment with standard working hours. Occasional overtime may be required during peak periods.

EXPERIENCE AND EDUCATION

- High school diploma or GED required

- Degree in computer science or a related field, is preferable.

- Minimum 1-3 years of IT related experience

- Professional certification (e.g. CCNS, CISSP, MCSE), preferred.

- Have worked or know basic of :Entra ID, Intune, and User and Groups admin in Active directory.

Job Type: Full-time

Pay: $27.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person