Guest Service Representative

We are looking for an energetic and customer-focused Guest Service Representative to ensure excellent service for every guest. In this role, you’ll be the face of the store, providing fast, friendly service and maintaining a clean, welcoming environment. Your goal is to enhance each customer’s experience, whether they’re grabbing a quick snack or fueling up for the road.

Key Responsibilities:

- Greet and engage every customer with a positive, friendly attitude.

- Provide fast, accurate service at the register, handling payments and transactions.

- Promote sales through suggestive selling and knowledge of store promotions.

- Maintain a clean, organized store, including food prep areas, shelves, bathrooms, and gas pumps.

- Ensure product freshness and restock items as needed.

- Follow all safety and sanitation standards, as well as company policies for restricted sales (e.g., tobacco, alcohol).

- Assist with store inventory, pricing, and handling cash variances.

- High school diploma or GED preferred.

- Strong communication skills and a positive attitude.

- Attention to detail with a focus on maintaining store cleanliness and product accuracy.

- Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements:

- Must be able to stand, walk, and move throughout the entire shift.

- Ability to lift and carry up to 50 lbs. and occasionally climb ladders.

- Exposure to hot and cold temperatures from store appliances and the outdoor environment.

Why Join Us?

At Clipper Petroleum, we pride ourselves on delivering great customer service in a fast-paced, team-oriented environment. If you enjoy interacting with people and take pride in your work, we’d love to have you as part of our team!