Global Internal Communications Director

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Description

Copeland is seeking a driven and strategic Director of Internal Communications to lead enterprise-wide communication initiatives that engage employees, reinforce our culture, and align with business priorities. This role will serve as a trusted advisor to senior leadership, ensuring that internal messaging is clear, compelling, and consistent across all levels of the organization.

The Director will oversee internal communication channels, develop strategies that foster transparency and inclusion, and drive engagement during times of change. This position requires a blend of strategic vision, storytelling expertise, and operational excellence, with a strong focus on measurement and continuous improvement.

As the Global Internal Communications Director, you will focus on:

Strategic Alignment & Messaging

- Develop and implement an internal communications strategy that aligns with Copeland’s mission, vision, and business objectives

- Translate complex business strategies, priorities, and performance updates into clear, engaging messages for employees at all levels

- Partner with senior leadership and functional teams to ensure consistent messaging across global regions and business units

- Create frameworks and guidelines for internal messaging to maintain clarity and brand voice

Leadership & Change Communications

- Serve as a trusted advisor to executives, providing counsel on communication approaches for key initiatives and organizational changes

- Design and execute communication plans for major transformations, including restructuring, mergers and acquisitions, and new enterprise programs

- Prepare leadership for high-impact communications through coaching, talking points, and presentation support

- Ensure timely, transparent, and empathetic messaging during periods of uncertainty or crisis

Culture & Employee Engagement

- Drive initiatives that strengthen Copeland’s culture and values through storytelling, recognition programs, and employee engagement campaigns

- Develop content that amplifies employee voices and showcases achievements, fostering a sense of belonging and pride

- Implement listening strategies such as pulse surveys, feedback loops, and town halls to capture employee sentiment and inform communication plans

- Partner with HR teams to ensure communications reflect inclusivity and support engagement goals

Channel Management & Measurement

- Oversee all internal communication channels, including email, intranet, digital signage, and live/virtual events, ensuring optimal reach and engagement

- Establish editorial calendars and governance for internal content to maintain consistency and timeliness

- Leverage analytics to monitor channel performance, engagement metrics, and message effectiveness; provide regular reporting to leadership

- Continuously refine communication strategies based on data insights and employee feedback to improve impact and relevance

Team Leadership & Development

- Recruit, develop, and retain top internal communications talent, ensuring the team has the skills and capabilities to deliver strategic, impactful communications across the organization

- Set clear goals and performance metrics for the communications team that support enterprise priorities

- Provide coaching, feedback, and career development opportunities to team members

- Encourage continuous learning and adoption of new tools, technologies, and approaches to enhance communication effectiveness and employee engagement

Required Education, Experiences & Skills

- Bachelor’s degree in communications, marketing, or related field

- 10+ years of experience in internal communications, corporate communications, or related roles

- Proven ability to develop and execute communication strategies that drive engagement and alignment

- Strong writing, editing, and storytelling skills with the ability to simplify complex topics

- Experience managing communication during organizational change and transformation

- Proficiency in digital communication tools and analytics for measuring engagement

- Excellent interpersonal and influencing skills; ability to partner effectively with senior leaders

- Ability to travel up to 20% domestically

Preferred Education, Experiences & Skills

- Experience in a global, matrixed organization

- Familiarity with change management principles and employee engagement strategies

- Strong business acumen and ability to connect communication strategies to business outcomes

- Demonstrated success in leveraging data and insights to optimize communication effectiveness

Why Work in St. Louis, Missouri

Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.

About Our Location

Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.

Collaboration First Hybrid Work Arrangements

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com