Field Service Technician I

Job Title: Field Service Technician I

FLSA Status: Non-Exempt

Department: Services

Group: Regular – Full Time

Location: PNW Houston

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.

Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

Job Overview:

As a Field Service Technician I, you will be responsible for providing technical and operations support for GE Reciprocating Compression equipment and supporting utility systems within customer facilities. This role involves working under the supervision of the Field Services Supervisor or Manager to deliver hands-on assistance and maintenance services to external customers in various settings.

Essential Duties and Responsibilities:

- Aid in the planning and execution of installation activities for Reciprocating Compression equipment.

- Assist in investigating and resolving customer reports of technical problems with equipment.

- Perform preventive maintenance tasks under the guidance of the site team leader.

- Diagnose and address engine problems with supervision.

- Repair and rebuild reciprocating engines and compressors as directed by the site team lead.

- Conduct safety checks and report safety concerns promptly.

- Monitor key operation variables and process data, reporting to the site team lead to ensure units operate within design parameters.

- Attend on-site operations meetings with client personnel to proactively identify and resolve issues as directed by the team lead.

- Participate in construction activities to ensure process designs align with operational and safety requirements, suggesting improvements based on field experience.

- Establish working relationships with key customer contacts, including operators, engineers, and maintenance personnel, under the guidance of the team lead.

- Participate in safety and environmental reviews, contributing to process hazard assessments.

- Provide troubleshooting and problem-solving assistance to customers for equipment repair or correction.

- Support turn-around activities for customers, including procedure writing, equipment inspection, etc., as directed by the team lead.

- Perform additional duties as assigned.

Required Qualifications:

- 0-1 years of industry experience; experience with Reciprocating Compression equipment is a plus.

- Familiarity with various technical field concepts, practices, and procedures.

- Completion of an Associate's Degree with a technical concentration (Bachelor’s degree preferred) or equivalent work experience.

- Formal training in a technical certificate program.

- Technical training in the oil and gas industry or associated industries.

- Mastery of core competencies including basic tools, engine & compressor theory, product knowledge, etc.

- Basic proficiency in computer skills, including Word & Excel.

Competencies:

- Safety-focused, service-oriented, and business-focused mindset.

- Ability to handle multiple activities successfully and work effectively under supervision.

- Strong administrative and organizational skills.

- Result-oriented with a sense of urgency.

- Good verbal and written communication skills, along with above-average interpersonal skills.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.