Document Management/Sr. Business Systems Analyst

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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com.

We are currently looking for a Senior Business Systems Analyst for our Houston, TX office.

- Detailed understanding of industry practices, technology, and innovation changes related to document management, IT document solutions, records management, and best practice flow activities to assist and recommend technological solutions for electronic document management.

- Analyze and validate business needs and requirements of project stakeholders to capture detailed business and technical requirements needed to formulate objectives required to develop and implement business solutions.

- Lead efforts on projects, work assignments, training, and day-to-day work efforts to ensure adherence to IT and Records Management standards related to all media types.

- Responsible for leading development efforts which promote solid user experiences and company objectives that facilitate information access and storage capabilities beneficial to the company and the user.

- Lead in the development and implementation of electronic Records and Information Management processes needed to facilitate integrated technical solutions required to meet electronic data and storage requirements.

- Gather and analyze data in support of business cases, proposed projects, and system requirements.

- Analyze electronic document metadata to determine appropriate handling of the documents in accordance with management directives.

- Coordinate periodic review of the Retention Schedule and the Records Management Program with the Legal Department to ensure appropriate retention requirements are met and that Records Management efforts are aligned with legal and corporate policies.

- Apply proven communication, analytical, and critical thinking skills to ensure that project deliverables meet required specifications.

- Design, develop, and perform test plans/cases to ensure that systems or applications function as specified.

- Develop and maintain processes and procedures in accordance with management policies and best practices.

- Collaborate with business users and other team members to prioritize outstanding issues, enhancement requests and projects on a routine basis.

- Coordinate the management of physical and electronic record assets including oversite documentation and procedures.

- Investigate and respond to questions regarding retention schedules, retention periods, class ID’s and other related matters.

- Assist record owners and other employees with indexing and classification of department and other company records (all media types) including determination of appropriate retention periods.

- Prepare, secure approvals, and maintain Destruction Certificates utilized during the record destruction process.

- Other duties as assigned.

Required Skills, Knowledge, And Experience

- 2-4 years’ related work experience.

- Strong data analysis and database management knowledge

- Strong analytical and critical thinking skills to interpret complex datasets and generate meaningful insights.

- Excellent communication skills to convey complex information to both technical and business leaders.

- Good organizational and people skills

- Ability to work with and manage large datasets.

- Ability to analyze problems and present recommended options.

- Experience with Microsoft 365, SharePoint Online, OneDrive, Teams, Microsoft Word, Excel, and Access.

- Diligence and ability to maintain data integrity and accuracy.

Required Education

- Bachelor’s degree

Additional Information

Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hire.

Boardwalk Pipelines, LP is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.