The primary responsibility of this position is to provide all shipment paperwork to ensure that customers’ desired results and expectations are met and perform various tasks as needed.
- Perform First article report and Certificate of Conformance
- Complete, organize and maintain shipment paperwork records
- Organize quality records from internal data and supplier data
- Follow the company policies and procedures
- Perform assigned tasks and fulfill responsibilities to achieve company objectives and department goals
- Perform any other tasks as requested by Management to support Quality oversight activities.
- Maintains documentation for Quality System. Updated and create forms and procedures for Quality System related activities
- Monitor the corrective action, customer complaint to appropriate department for completion.
- Collect, evaluate statistical data (on time delivery, process yield, customer satisfaction, CAPA, RMA, SCRAP, DMR, supplier performance)
- Must be a team player as measured by his/her peers
- Performs other related duties assigned
- High School diploma and a minimum of 3 years’ experience in a medical or aerospace environment or an equivalent combination of education and experience
- Ability to work accurately, organize and adhere to schedules and timelines while handling multiple priorities
- Willingness to learn, suggest improvements, and train others
- Must be able to work under minimum supervision and in a team environment
- Must be computer savvy – MS Office (including Excel, Word, Outlook)
- Solid understanding of technical documentation and compliance requirements
- Experience with advanced computer software (such as Prolink, Minitab), and ERP Systems is a plus