Dispatcher

Job Summary JOB DESCRIPTION

Provide a high level of customer service for product maintenance and repair in the shop.

- Load and unload pallets and downhole tools from trucks with the use of forklifts and overhead cranes.

- Review and document Internal and External Customers orders.

- Communicate orders in person, over phones, and through NOV applications (TRM).

- Prepare shipping documents for outgoing NOV products.

- Clean and maintain efficient workspace/area.

- Maintain a clean driving record to operate NOV owned vehicles.

- Participate in action plans for new projects defined by management.

- Maintain accurate records of incoming and outgoing shipments.

- Ship, receive, and maintain accurate records for repairs of downhole products.

- All other duties as assigned.

Education & Experience Qualifications

- High school diploma or equivalent preferred

- Experience displayed and recorded which is applicable to the service pertinent tools preferred

- Sufficient training and experience to be thoroughly familiar with the operational characteristics of company products preferred

Job Requirements

- Adheres to all HSE and QMS requirements.

- Working hours to be identified by manager.

- Lifting up to 50 lbs. is required.

- This position will require 10% domestic travel.

- Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors.

- Working conditions may be inside and outside with extreme temperature.

- All incoming tools are checked in and added to the Dispatch Shipping and Receiving App within two hours of being unloaded.

- Incoming ITRAX must be flagged within two hours of being unloaded.

- All outgoing tools need transfer slips completed and added to the Dispatch Shipping and Receiving App within two hours of loading truck.

- Tool descriptions must be entered in TAT on all outgoing tools along with connections being verified/updated.