Rocket Cooling LLC

Dispatch Install Coordinator – HVAC

LocationLehigh Acres, FL
Job TypeFull-time
Salary$45,760-$62,400

About This Job

Are you highly organized, love keeping things moving, and know how to keep teams and customers on track?

Do you thrive when juggling schedules, permits, and parts—and still manage to sound calm and confident on the phone?

Rocket Cooling is hiring a Dispatch Install Coordinator to lead our installation scheduling and coordination efforts in Lehigh Acres. You’ll be responsible for making sure every HVAC install runs smoothly—from the moment it’s booked, to assigning the right techs, checking equipment, and handling permits. And when the phones are ringing off the hook? You’re ready to step in and help the dispatch team with inbound calls.

We’re a fast-growing HVAC company run by two entrepreneurs—not a bloated corporation. We cut through red tape, support our team, and deliver a high-end experience for customers and employees alike.


Responsibilities:

Coordinate HVAC installations from booking to job completion
Assign and dispatch install technicians based on job scope and team availability
Order and verify delivery of all required equipment and materials
Submit and manage permitting with local municipalities
Communicate with customers about scheduling, timelines, and expectations
Support dispatch by fielding inbound calls from customers as needed
Track and update job progress using ServiceTitan or similar field service software
Collaborate with vendors, suppliers, and internal teams to ensure jobs are set up for success


Qualifications:

2+ years of experience in HVAC, dispatch, or installation coordination
Working knowledge of permitting requirements and procedures (Florida preferred)
Tech-savvy; familiarity with ServiceTitan or similar platforms is a plus
Excellent organizational skills with a strong attention to detail
Strong verbal communication and customer service skills
Able to stay cool under pressure and adapt to shifting priorities
Team player with a proactive attitude

Schedule:

Full-time | Monday to Friday | On-site in Lehigh Acres, FL

Compensation:

Competitive pay based on experience


Job Type: Full-time


Pay: $22.00 - $30.00 per hour


Expected hours: 40 per week


Benefits:

401(k)

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Monday to Friday

People with a criminal record are encouraged to apply


Experience:

Install Coordinator: 2 years (Preferred)
Dispatching: 2 years (Preferred)
Permitting: 1 year (Preferred)
HVAC Company: 2 years (Required)


Ability to Commute:

Lehigh Acres, FL 33971 (Required)


Work Location: In person

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